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    Netskope Cloud Exchange
    Install Cloud Exchange
    Backup Cloud Exchange

    Backup Cloud Exchange

    After completing the backup using the steps below, see the Restore Cloud Exchange section for instructions on how to restore Cloud Exchange.

    Before proceeding with the backup, identify your Cloud Exchange deployment type to ensure you follow the appropriate backup path. See How to Identify your Cloud Exchange Deployment Type.


    To save the configuration present in the Cloud Exchange (like plugin configurations, tenant configurations, v2 token, tenant name, and tenant URL, plus Threat IoCs, settings like enabled Cloud Exchange modules, module specific configurations, and Cloud Exchange users), backup the data that is in each module (IoCs in Threat Exchange, tickets info in Ticket Orchestrator, actions taken in Risk Exchange, etc.), and then perform these procedures.

    Containerized Deployment

    Standalone Deployment

    1. This step is applicable only if you’re using custom plugins. Be sure to add custom plugins to the backup zip.
      sudo zip -r ce_backup.zip custom_plugins
    2. To ensure proper container shutdown,top the container.
      cd <ta_cloud_exchange_directory_path>
      sudo ./stop
    3. Create a zip file for Mongo data.
      cd data
      sudo zip -r ce_backup.zip mongo-data/ repos/ plugins/

    HA Deployment

    1. This step is applicable only if you’re using custom plugins. Be sure to add custom plugins to the backup zip.
      sudo zip -r <ce_backup_zip_location>/ce_backup.zip custom_plugins/
    2. To ensure proper container shutdown, stop both Secondary nodes before stopping the Primary node using this command.
      cd <ta_cloud_exchange_directory_path>
      sudo ./stop
    3. Copy the data from the primary node. Create a zip file for Mongo data after going to the data directory.
      cd data
      sudo zip -r ce_backup.zip mongo-data/
    4. Go to a shared drive to copy plugins and repos folder.
      cd <shared_drive> 
      sudo zip -r <ce_backup_zip_location>/ce_backup.zip repos/plugins/

    Cloud Exchange as a VM Deployment

    Standalone Deployment

    1. This step is applicable only if you’re using custom plugins. Be sure to add custom plugins to the backup zip.
      sudo zip -r ce_backup.zip custom_plugins
    2. To ensure proper container shutdown, stop the container.
      cd /opt/cloudexchange/cloudexchange
      sudo ./stop
    3. Create a zip file for Mongo data.
      cd data
      sudo zip -r ce_backup.zip mongo-data/ repos/ plugins/

    HA Deployment

    1. This step is applicable only if you’re using custom plugins. Be sure to add custom plugins to the backup zip.
      sudo zip -r <ce_backup_zip_location>/ce_backup.zip custom_plugins/
    2. To ensure proper container shutdown, stop both Secondary nodes before stopping the Primary node using this command.
      cd /opt/cloudexchange/cloudexchange
      sudo ./stop
    3. Copy the data from the primary node. Create a zip file for Mongo data after going to the data directory.
      cd data 
      sudo zip -r ce_backup.zip mongo-data/
    4. Go to a shared drive to copy plugins and repos folder.
      cd <shared_drive> 
      sudo zip -r <ce_backup_zip_location>/ce_backup.zip repos/ plugins/
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    • Backup Cloud Exchange