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Netskope Help

Client Steering

The Client Steering page provides information about user requests that the Netskope Client directs to the Netskope Cloud. You can get a granular view of the different users, applications being accessed, Netskope Client version used to process user requests, user activities such as uploads and downloads and so on.

Client Steering Overview

The Client Steering Overview widgets provide a summary of the users, client versions, and data usage for the last 7 days. You can view the total number of active users, licensed users, client versions in use, and data usage. Changing the Event Date filter on top of the page does not affect the timestamp on these widgets.

Active User Count refers to the total number of unique users sending requests to all apps.

Licensed Users for Your Tenant are the total number of user seats assigned to your tenant.

Client Versions by Device Count shows the total number of unique devices using a specific client version and has connected to a Netskope POP at least once in the past 7 days.

Uploaded & Downloaded Bytes is a bar graph that shows the total number of uploaded bytes and downloaded bytes. When you mouseover each bar, you can see the total number of bytes uploaded or downloaded.

Filtered Widgets

You can view the logged in user count, daily session count, and client versions usage trends on a specific date in a specific Netskope datacenter.


The filtered widgets also provide details about the number of unique active devices. You can view the active device count by POP and OS version. If an OS version is not part of Netskope's database, the OS version is shown as "Unknown".


You can also view the number of unique active devices connected to a single POP or running on a specific OS by the hour on that day.


Using the filters on top of the page, you can select an event date and Netskope datacenter which shows you the required data in the form of a graph. These graphs provide data that can help drive important business decisions based on user requests, app usage, and client usage.