Skip to main content

Netskope Help

Configure Atlassian Jira Cloud for the Next Generation API Data Protection

To configure Atlassian Jira Cloud for the Next Generation API Data Protection, follow the instructions below.


Before configuring Atlassian Jira Cloud for the Next Generation API Data Protection, review the prerequisite.

  • You require an Atlassian standard, premium or enterprise subscription plan.

  • An Atlassian site-admin account with the following permissions:

    • Global Permissions: Administer Jira and Browse users and groups

    • Project Permissions: Browse Projects

    Refer to manage-global-permissions and manage-project-permissions for more information


    Netskope recommends to create a dedicated service account (with appropriate permission) exclusively for the Netskope integration. Revoking access to this service account will break the integration with Netskope. Creating a dedicated service account will ensure that the integration with Netskope will not break due to an exiting employee, and consequently a deactivation of the account.

Configure Netskope to Access your Atlassian Jira Cloud account

To authorize Netskope to access your Atlassian Jira Cloud account, follow the steps below:

  1. Log in to the Netskope tenant UI: https://<tenant hostname> and go to Settings > API-enabled Protection > SaaS >NextGen.

  2. Under Apps, select Jira and click Setup Jira Instance.

    The Setup Instance window opens.

  3. Under Site Domain, enter the fully-qualified domain name of the Atlassian account (example:

  4. Click Grant Access.

    You will be redirected to the Atlassian sign-in page.

  5. Login with the Atlassian site-admin account.

  6. Review the permissions requested.


    To know more about the permissions, see Permissions Required for Atlassian Jira Cloud.

  7. On the Authorize for: drop-down list, select the site domain you entered in step 3.

  8. Click Accept.

    When the configuration results page opens, click Close.

Refresh your browser and you will see a green check icon next to the instance name.

You can receive audit events and standard user behavior analytic alerts in Skope IT. To know more: Next Generation API Data Protection Skope IT Events.