Netskope Help

Configure Mimecast Credentials
  1. Log in to your Mimecast instance.

  2. Make note of the region in Mimecast Instance URL, in the form of https://login-<region>.mimecast.com/.... You will need this when configuring the Mimecast Plugin in CTE.

  3. Create a new user.

    1. Go to Administration > Directories > Internal Directories to open the Internal Domains page.

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    2. Select the internal domain where you want to create your new user.

    3. Select the New Address button from the menu bar.

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    4. Enter a new email address, the user’s password, and phone number (required for 2FA). Select Save and Exit to create the new user.

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    5. Keep a note of the password because you will use this to get your Authentication Tokens at a later stage.

  4. Add the newly created user to an Administrative Role.

    1. Go to Administration > Account > Roles to open the Roles page.

    2. Right-click the Basic Administrator role and select Add Users to Role.

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    3. Browse or search to find the new user created in Step 3.

    4. Select the checkbox to the left of the user.

    5. Click Add Selected Users to add the user to this role.

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  5. Create a new group and add your new user.

    1. Go to Administration > Directories > Profile Groups to open the Profile Groups page.

    2. Create a new group by selecting the plus icon on the parent folder where you would like to create the group. This creates a new group with the name New Folder.

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    3. To rename the group, select the newly created New Folder group, and then in the Edit group text field, enter the name you want to give the folder; for example, CTE Admin and then press the Enter key to apply the change.

    4. With the group selected, select the Build drop down list and select Add Email Addresses.

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    5. Enter the name of the new user created in Step 3.

    6. Select Save and Exit to add the new user to the group.

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  6. Create a new Authentication Profile.

    1. Go to Administration > Services > Applications to open the Application Settings page.

    2. Select the Authentication Profiles button.

    3. Select the New Authentication Profile button.

    4. Type a Description for the new profile.

    5. Set the Authentication TTL setting to Never Expires. This ensures that your Authentication Token will not expire and impact the data collection of the app.

    6. Leave the other setting defaults.

    7. Select Save and Exit to create the profile.

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  7. Create a new Application Setting.

    1. Go to Administration > Services > Applications to open the Application Settings page.

    2. Select the New Application Settings button.

    3. Enter a Description.

    4. Use the Group Lookup button to select the Group that you created in Step 5.

    5. Use the Authentication Profile Lookup button to select the Authentication Profile created in Step 6.

    6. Leave the other setting defaults.

    7. Select Save and Exit to create and apply the Application Settings to your new group and user.

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  8. Create a new API Application.

    1. Go to Administration > Services > API Applications to open the API Applications page.

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    2. Click on Add API Application to create a new API application to be used in CTE.

    3. Enter the appropriate information for your API Application. Check Enable Extended Session to ensure your API token will never expire. Select Other in Category, and then click Next.

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    4. Enter a Developer Name, and enter the Email address created in Step 3, which link the user's application/profile settings to the API application. Click Next.

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  9. Review the entered configuration parameters, edit them if required, and then click Add in the bottom right.

  10. Your API application will be created and its details will be displayed. Click on the small “eye” icon beside Application Key in order to view it. Copy both Application ID and Application Key for configuring the Mimecast plugin.

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  11. Get Access key and Secret Key

    1. Note that these Keys can be generated only after 30 minutes of creating a new API application.

    2. Go to Administration > Services > API Applications to open the API Application page.

    3. Select your newly created API application, and then click Create Keys from the top menu.

    4. Enter the email address of the user created in step 3 and click Next.

    5. For Type select Cloud and enter the password of the user created in step 3. Click Next button.

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    6. An OTP (Code) will be generated and sent to the user's mobile device. Enter the OTP here, and click Next.

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    7. Copy both of the keys displayed by pressing the small copy icon beside each. You will need these when configuring the Mimecast Plugin. When finished, click Close.

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