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Netskope Help

Configure Sharing for Netskope and ServiceNow

  1. Go to Threat Exchange and select Sharing. The Sharing page displays the existing relationships for each sharing configuration in grid view as shown below. The Sharing page also has inputs to configure new sharing from one plugin to another.

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  2. Click Add Sharing Configuration, and in the Source Configuration dropdown list, select ServiceNow.

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  3. Select a Business Rule, and then select Netskope for the Destination Configuration. Sharing configurations are unidirectional. data obtained from one plugin is shared with another plugin. To achieve bi- or multi-directional sharing, configure each separately.

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  4. Select a Target. Each plugin will have a different target or destination for the IoC.

  5. Some systems will support the IoC only to be used to match for certain endpoint OS (Windows, Mac, Linux).

  6. Click Save.

  7. Repeat steps 2-5, but select Netskope as the Source Configuration and ServiceNow as the Destination Configuration.

  8. Click Save.

Adding a new sharing configuration on the active source poll will share the existing IoCs of the source configuration to the destination configuration. Whenever a new sharing configuration is built, all the active IoCs will also be considered for sharing if they match the source/destination combination.

Note

Plugins that do not have API for ingesting data cannot receive threat data. This is true of the installed plugin API Source, which provides a bucket associated with an API endpoint for remote 3rd-party systems to push data to. Once a Sharing policy has been added, it takes effect.

After a sharing configuration has been created, the sharing table will show the rule being invoked, the source system providing the potential IoC matches, the destination system that will receive matching IoC, and the target applicable to that rule. Multiple Sharing configurations can be made to support mapping certain IoC to multiple targets even on the system destination system.

Modify, Test, or Delete a Sharing Configuration

Each configuration supports 3 actions:

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  • Edit the rule by clicking on the pencil icon.

  • Test the rule by clicking on the synchronization icon. This tests how many IoC will actually be sent to the destination system based on the timeframe and the rule.

  • Delete the rule by clicking on the garbage can icon.

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