Configure the Netskope Plugin for Ticket Orchestrator
You will need your Netskope tenant name and API token (V1, and optionally V2) to complete this configuration.
If you have not added a Netskope tenant in Cloud Exchange, go the Configure the Netskope Tenant Settings for Cloud Exchange section of Get Started with Cloud Exchange.
Go to Settings > Plugins.
Select the Netskope ITSM (CTO) box to open the plugin creation pages. Field descriptions are provided .
Enter and select the Basic Information on the first page:
Configuration Name: Enter a name appropriate for your integration.
Tenant: Choose the Tenant you added previously.
Click Next. You will see a validation succeeded message.
Click Save in the top right. Go to Ticket Orchestrator > Plugins to see your new Netskope plugin.
Ticket Orchestrator Field Descriptions
Field | Description | Default Value |
|---|---|---|
Configuration Name | Name of the Ticket Orchestrator plugin. | - |
Tenant Name | Netskope Tenant name. For | - |