Netskope Help

Content

This section of the API Data Protection Policy page specifies files, objects, and messages that trigger a policy violation.

For ServiceNow, click SELECT OBJECTS to select the object to scan. Then, select the data type; Fields and/or Attachment. The following table lists the DLP and non-DLP supported fields:

ServiceNow Table

DLP Supported Fields

Non-DLP Supported Fields*

Incident

Short description

Additional comments

Problem

Short description

Workaround

Description

Work notes

Close notes

-

*Due to the ServiceNow API limitations, Netskope cannot perform DLP scans on the non-supported fields.

Note

Netskope can perform DLP scan on files attached to the ServiceNow Incident and Problem tables.