Content
This section of the API Data Protection Policy page specifies files, objects, and messages that trigger a policy violation.
For ServiceNow, click SELECT OBJECTS to select the object to scan. Then, select the data type; Fields and/or Attachment. The following table lists the DLP and non-DLP supported fields:
ServiceNow Table | DLP Supported Fields | Non-DLP Supported Fields* |
|---|---|---|
Incident | Short description | Additional comments |
Problem | Short description | Workaround |
Description | Work notes | |
Close notes | - |
*Due to the ServiceNow API limitations, Netskope cannot perform DLP scans on the non-supported fields.
Note
Netskope can perform DLP scan on files attached to the ServiceNow Incident and Problem tables.