Netskope Private Access User Guide

Create a Private App

Specify a private app for the Publisher to steer.

  1. Go to Settings > Security Cloud Platform > App Definition and click Private Apps.

    PrivateApps.png
  2. Click New Private App.

    NewPrivateApp1.png
  3. Enter a meaningful app name in the Application Name field (like jira).

  4. Enter the Host domain in the Host field (like jira.site.io). The Host field supports the following syntax: Host (jira.site.io). Up to 32 hosts can be added.

    Important

    Using a hostname is recommended. If an app needs to be accessible by hostname and IP address, enter each separately using the Add button.

  5. Enter the app TCP or UDP port, port range, or ports and port ranges. For example:

    • Enter a specific port: 80

    • Enter a specific port range: 1024-2048

    • Enter ports and port range(s): 22,80,443,1024-2048

  6. Click in the Publisher text field and select one or more Publishers from the dropdown list.

    Tip

    For high-availability, add multiple publishers for each private app. Up to 16 Publishers can be used per app.

  7. To have the Netskope Client send DNS requests for the specified hosts to the configured Publishers, enable the Use Publisher DNS toggle.

  8. Click Save.

Connecting the private app to the publisher may take several minutes. Make sure that you see the green icon GreenCheckIcon.pngfor this private app before proceeding. If the badge is red, use the Troubleshooter feature or check your firewall rules before proceeding.

Troubleshoot a Private App

To troubleshoot a private app:

  1. Click Troubleshoot on the Private Apps page.

    TroubleShooterButton.png
  2. Select an option for these settings:

    • Private App: Select an app from the dropdown list.

    • User and Device: Search for and select a user and device, or select one or more from the list.

      TroubleShooter1.png
  3. Click Troubleshoot. If the configuration is not correct, the troubleshooter will show what is not configured properly.

    TroubleShooter3.png

    When the configuration is correct, the Troubleshooter will show all is working.

    TroubleShooter2.png

For more information about troubleshooting, refer to the Netskope Private Access Troubleshooting Guide.Netskope Private Access Troubleshooting Guide