Custom Category

You can create custom categories to override the predefined Netskope URL category mapping for given URLs. You can create a custom category for a URL that’s uncategorized, i.e., Netskope doesn’t have a category mapping for the URL or the Netskope predefined category doesn’t fit with a desired policy configuration.

For example, say you require a policy that all blocks sanctioned apps or domains for online communication except Slack. However, Slack also belongs to the predefined category “Chat, IM, and other communication”. To configure this policy and exclude Slack from it, you can create a custom category for Slack.

When creating a custom category, you can select a combination of predefined categories and URL lists (inclusions and exclusions). Netskope treats custom categories as a separate category to the predefined ones, and you must add it to an existing policy or create a new one to enforce it.

To create a custom category:

1. Go to Policies > Profiles > Custom Categories.
2. Click New Category. The New Custom Category wizard appears.

   

3. Enter a name for the custom category.
4. Under Definition, you can configure both predefined categories and URL lists for the custom category. Any incoming URLs will be matched against the chosen categories or URL lists.
   • For Category, search for and select the predefined categories to include in this custom category.
   • For URL List, search for and select the URL lists to include in this custom category.
   • (Optional) Under AND NOT, search for and select the URL lists to exclude from this custom category.
5. Click Save.
6. Apply the changes.

The new custom category will be available in the Categories dropdown when creating a Real-time Protection policy.