Deleted/Suspended User Behavior in Dropbox - Netskope Technical Documentation

This article describes how API Data Protection deals when a user is either deleted or suspended in Dropbox.

User State	Behavior
Deleted	Policy processing: Netskope cannot carry out any file operation (actions) for deleted users’ files. Retro scan: Netskope does not get any file listing for a deleted user. API Data Protection Dashboard: Deleted users’ file may exist in dashboard, but in-actionable.
Suspended	Same behavior as above.
Note A new Dropbox user has to log in at least once before user-listing kicks in.