Netskope Help

Deleted/Suspended User Behavior in Gmail

This article describes how API Data Protection deals when a user is either deleted or suspended in Gmail.

User State

Behavior

Deleted

  • Policy processing: Netskope cannot carry out any policy action on deleted users’ email/file attachments.

  • API Data Protection Dashboard: Deleted users’ email or file attachment may exist in dashboard, but in-actionable.

Suspended

Same behavior as above.