Deleted/Suspended User Behavior in Google Drive - Netskope Technical Documentation

This article describes how API Data Protection deals when a user is either deleted or suspended in Google Drive.

User State	Behavior
Deleted	Policy processing: Netskope cannot carry out any file operation (actions) for deleted users’ files. Retro scan: Netskope does not get any file listing for a deleted user. API Data Protection Dashboard: Deleted users’ file may exist in dashboard, but in-actionable.
Suspended	Same behavior as above.
Corner cases: If a user uploads a file on a shared and/or private folder and immediately after that the user is deleted or deactivated, here is how API Data Protection handles this scenario: Upload a file on a shared folder followed by user deletion: Policy processing will go ahead. Upload a file on a private folder followed by user deletion: Policy processing will stop. Upload a file on a shared folder followed by user deactivation: Policy processing will go ahead. Upload a file on a private folder followed by user deactivation: Policy processing will go ahead.