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Netskope Help

Deleted/Suspended User Behavior in Microsoft Office 365 Teams

This article describes how API Data Protection deals when a user is either deleted or suspended in Microsoft Teams.

User State



  • Policy processing: Netskope cannot carry out any policy action on deleted users’ file attachments or messages.

  • API Data Protection Dashboard: Deleted users’ file attachment or messages may exist in dashboard, but in-actionable.


Same behavior as above.


When a user is suspended, account suspension notification is generated as part of audit logs.