Netskope Help

Deploy the Netskope Client for Netskope Private Access

Netskope Private Access recommends that the Netskope Client to be installed on a Windows, Mac, Android, or Chrome OS device. The Client steers private access application traffic to private access gateways. An alternate method is to use Browser Access for Netskope Private Access.

Important

When the Client detects an alternate steering method, like a GRE or IPSec tunnel, it disables the Client-based data tunnel (TLS tunnel) to the Netskope platform and therefore access to private apps. This configuration can be useful for disabling private app steering while on-premises.

The Netskope Client supports these operating systems:

OS

Versions

Notes

Microsoft Windows

  • Windows 7

  • Windows 8, Windows 8.1

  • Windows 10.0 (32-bit & 64-bit), build 2004

  • Windows Server 2008 R2 (Windows NT 6.1)

  • Windows Server 2012 R2 (Windows NT 6.3)

  • Windows Server 2016

  • Windows Server 2019

Supported under special consideration. For more information, refer to Windows 7 EOL.

Apple macOS

  • 10.8 (Mountain Lion)

  • 10.9 (Mavericks)

  • 10.10 (Yosemite)

  • 10.11 (El Capitan)

  • 10.12 (Sierra)

  • 10.13 (High Sierra)

  • 10.14 (Mojave)

  • 10.15 (Catalina)

(See this KB article for macOS High Sierra support)macOS High Sierra introduced a change in the Kernel Extensions loading (Apple Technical Note TN2459) which requires the end user of the device to approve loading any third-party kernel extensions such as Netskope.

Google Android

  • 5.0 and above.

  • Android for Work (also known as Android Enterprise) is required if the clients are deployed using third-party MDM services.

Please read KB article about Android 7.0 support.

Note

When using Android for Work, only the apps managed by Android for Work is steered by the Netskope Client.

Google Chrome OS

53.0 and above

Note

Starting with release 75, the Netskope Client supports Windows devices running on ARM64 architecture.