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Netskope Help

Deploy the Netskope Client for Netskope Private Access

Netskope Private Access recommends that the Netskope Client to be installed on a Windows, Mac, Android, or Chrome OS device. The Client steers private access application traffic to private access gateways. An alternate method is to use Browser Access for Netskope Private Access.

Important

When the Client detects an alternate steering method, like a GRE or IPSec tunnel, it disables the Client-based data tunnel (TLS tunnel) to the Netskope platform and therefore access to private apps. This configuration can be useful for disabling private app steering while on-premises.

The Netskope Client supports these operating systems and platforms:

Category

Supported Versions

Notes

Windows Operating System

Desktop

  • Windows 8.1, 10, Windows 11

Server

  • Windows Server 2016, 2019, 2022

  • Netskope Private Access (NPA) is not supported for devices running Windows 10 and 11 on Snapdragon-based PC.

  • Netskope Private Access is not supported in any Windows device where multiple user are logged into concurrently.  Examples include Citrix XenApp(Virtual Apps), Microsoft Terminal Servers, or Microsoft AVD with multiple concurrent users enabled.

  • Windows 8.1 - Netskope will only provide bug fixes for identified security vulnerabilities. New features (Cloud Firewall and Self Protection) will only be available on Windows 10 and later.

  • CASB/SWG is supported on Windows 11 with Snapdragon chipset. 

Apple macOS / iOS

macOS

  • 11 (Big Sur), 12 (Monterey) , 13 (Ventura)

iOS

  • 14, 15.1, 16

  • Big Sur - Starting with macOS 11, Apple has stopped the support of kernel extension (KEXT) in lieu of Network extensions. See JAMF for more information.

  • See this support article for known issues with iOS 15.

  • Support for non-standard web ports are added to Mac OS 11.x and 12.x (Big Sur and Monterey)

  • With macOS Ventura, Netskope has validated traffic steering and general Netskope Client functions. Netskope also observed a few known issues with macOS Ventura running as a virtual machine. To learn more, view Support for macOS Ventura.

Linux

  • Ubuntu 18.04 LTS desktop version and 20.04 LTS desktop version

  • Ubuntu 22.04

  • Linux Mint versions 19, 20, 21 (Cinnamon Edition)

Netskope Private Access (NPA) Linux Client is currently in Beta. Netskope Cloud Firewall (CFW) is not supported on the Linux Client.

Google

Android

  • 9 (Pistachio Ice Cream), 10 (Quince Tart), (11 (Red Velvet Cake), 12 (Snow Cone), 13 (Tiramisu)

ChromeOS

  • ChromeOS with Chrome Browser 84

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Multi-user Platforms

Windows Terminal Server

  • 2016, 2019, 2022

VDI

  • Citrix Xen Desktop, XenApp 7.13 (Supported OS: Windows 2019, Windows 10 (Single Session), Windows Server (Multi Session)

  • Azure Virtual Desktop (Supported OS: Windows 10 and 11)

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Web Browsers

Windows

  • Chrome

  • IE 9+

  • MS Edge

  • Firefox

macOS

  • Safari

  • Chrome

  • Firefox

iOS

  • Safari

  • Chrome

Android

  • Chrome

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Note

See the Netskope Client Interoperability topic to learn more about Netskope Client compatibility with third-party apps.

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