# Netskope Help

If you have a software version older that 38.10 on a management plane appliance, upgrade to this version before upgrading to version 42 or newer. Log parser appliances can upgrade directly to version 42 or newer.

### Tip

To upgrade a software component instead of the complete software package, replace software with appinfo, appmeta, or content in the commands.

2. Enter the following command to see the list of available upgrade packages.

upgrade software list

which returns:

Available for download: 38.10
42.13

upgrade software download version <version number>

upgrade software status download
4. After the download is complete, enter this command to prepare the software package:

upgrade software prepare version <version number>

To check the status of the prepare process, enter this command:

upgrade software status prepare

Status: SUCCESS will display when the prepare process is complete.

5. Enter this command to install the new software package:

upgrade software install version <version number>

To check the status of the install process, enter this command:

upgrade software status install

Status: SUCCESS will display when the install process is complete.

6. Enter this command to verify the version of the software package installed:

show version-info
7. After the install process is complete, enter this command to reset the provisioner:

restart provisioner