Evaluate Apps - Netskope Technical Documentation

You can evaluate the usage of apps based on the CCI in the Netskope UI. The CCI provides a list of all the Netskope database cloud apps. This index allows you to quickly verify a certain app’s enterprise readiness. You can also find the best apps per category to see how they are performing.

Open the Netskope UI and click App Catalog. You can filter the Cloud Confidence Level (CCL) from the following pages:

Cloud Apps
Cloud Firewall Apps
Marketplace Apps > Vendor Confidence Level (Higher Vendor Confidence Level indicates lesser risk on usage of the connected app. Vendor confidence level is derived based on the CCL of the SaaS app from the same vendor.)

By default these pages show all the apps in the Netskope app database. Search or filter from these pages to show only the apps that are discovered in your environment. Use Tags to filter apps by the tags assigned to each app.

You can also filter the list further by selecting specific Cloud Confidence Levels (CCL); click the colored clouds to filter the apps list view. Each app is evaluated for enterprise readiness by assigning a number between 1 and 100 (CCI). This number is used to set the CCI Level, and categorized accordingly.

There are additional filtering options available to filter by custom tags and a specific app category.

GenAI Risk Attributes

Effective in Cloud release 135. Impact to CCL for some Cloud Apps.

GenAI-specific risk attributes are taken into consideration to compute the overall Cloud App CCL (Cloud Confidence Level) score.
This will help organizations better assess how generative AI may impact Cloud Apps security posture.
For reference, the CCL score of the following Cloud Apps are impacted.

Application Name	Category	Previous CCI Score	Previous CCL Value	New CCI Score	New CCL Value
Absorb LMS	Knowledge Management	62	medium	58	low
Akamai	Security	78	high	74	medium
SAP Spend Management	Enterprise Resource Planning	75	high	72	medium
AWeber	Marketing	61	medium	57	low
Box	Cloud Storage	79	high	74	medium
Capsule CRM	Customer Relationship Management	60	medium	56	low
ClearSlide	Marketing	51	low	44	poor
Diligent Boards	Business Process Management	75	high	72	medium
DocuSign	Business Process Management	76	high	72	medium
Druva	Security	76	high	74	medium
Egnyte	Cloud Storage	77	high	74	medium
Engine Yard	IaaS/PaaS	60	medium	57	low
Hootsuite	Marketing	75	high	74	medium
LogicManager	Business Process Management	51	low	45	poor
Mailchimp	Marketing	60	medium	57	low
Oracle NetSuite	Enterprise Resource Planning	76	high	69	medium
Paycor Recruiting Software	HR	61	medium	58	low
OnePageCRM	Customer Relationship Management	61	medium	58	low
Paychex	HR	53	low	48	poor
Adobe Workfront	Business Process Management	76	high	71	medium
Qualtrics	Business Intelligence and Data Analytics	76	high	74	medium
Rally Software	Development Tools	75	high	72	medium
Rosetta Stone	Education	51	low	45	poor
SAP Sales Cloud	Customer Relationship Management	78	high	72	medium
JAGGAER	Enterprise Resource Planning	53	low	49	poor
Stack Overflow	Forums	61	medium	59	low
Trend Micro	Security	76	high	74	medium
WordPress	Web Hosting, ISP & Telco	52	low	48	poor
Knack	Business Process Management	54	low	49	poor
Signavio	Business Process Management	52	low	48	poor
LexisNexis	Business Intelligence and Data Analytics	61	medium	57	low
Jimdo	Web Design	60	medium	56	low
ON24	Web Conferencing	62	medium	59	low
Square	Finance/Accounting	50	low	43	poor
Outbrain	Marketing	62	medium	58	low
Tyler Technologies	Business Process Management	65	medium	59	low
Greenhouse Recruiting and Onboard	HR	75	high	72	medium
Basware	Finance/Accounting	63	medium	59	low
Digital Realty Trust	IaaS/PaaS	51	low	47	poor
Salsify	Content Management	77	high	72	medium
Anaqua	Business Process Management	52	low	47	poor
Cloudera	Business Intelligence and Data Analytics	62	medium	58	low
MURAL	Collaboration	75	high	73	medium
CoreLogic	Business Intelligence and Data Analytics	52	low	46	poor
Recorded Future	Security	61	medium	59	low
Treasure Data	Customer Relationship Management	75	high	73	medium
Mapbox	Technology	61	medium	59	low
Talent LMS	Knowledge Management	60	medium	56	low
Alteryx	Business Intelligence and Data Analytics	61	medium	57	low
MongoDB Cloud	IaaS/PaaS	75	high	72	medium
eGain	Customer Relationship Management	62	medium	57	low
AppFolio	Business Process Management	53	low	48	poor
Strategy	Business Intelligence and Data Analytics	61	medium	58	low
Talkdesk	Telecom and Call Center	76	high	74	medium
HackerOne	Security	76	high	73	medium
RebelMouse	Content Management	62	medium	58	low
SmartRecruiters	HR	62	medium	59	low
OfficeSpace	Business Process Management	51	low	49	poor
Microsoft Live Outlook.com	Webmail	72	medium	76	high
Origami Risk	Business Process Management	77	high	73	medium
Informatica Data as a Service	Business Intelligence and Data Analytics	60	medium	56	low
Skype	Collaboration	60	medium	58	low
Aircall	Telecom and Call Center	52	low	47	poor
Taboola	Marketing	60	medium	58	low
Zapier	Business Process Management	60	medium	55	low
Weborama	Business Intelligence and Data Analytics	52	low	46	poor
Braze	Customer Relationship Management	75	high	70	medium
Adobe Fonts	Web Design	53	low	47	poor
Fidelity	Trading & Investing	51	low	44	poor
Sedgwick	Business Process Management	50	low	45	poor
FullStory	Business Intelligence and Data Analytics	62	medium	57	low
Perforce	Development Tools	60	medium	59	low
ROLLBAR	Development Tools	77	high	73	medium
Ally	Banking and Payments	52	low	46	poor
Icertis	Business Process Management	54	low	49	poor
ProcessStreet	Business Process Management	62	medium	59	low
Front	Customer Relationship Management	79	high	74	medium
athenahealth	Health & Nutrition	51	low	44	poor
Citius Tech	Business Intelligence and Data Analytics	51	low	47	poor
Airtable	Business Process Management	76	high	74	medium
Marchex	Business Intelligence and Data Analytics	51	low	45	poor
Pearson PreK-12	Education	52	low	48	poor
ReadCube	Collaboration	50	low	49	poor
Hotjar	Web Analytics	61	medium	58	low
CWT	Business Process Management	63	medium	58	low
beqom	HR	60	medium	57	low
Skilljar	Knowledge Management	62	medium	58	low
KnowBe4	Security	75	high	72	medium
Highspot	Customer Relationship Management	76	high	70	medium
Blackboard Learn	Knowledge Management	63	medium	59	low
F5	Security	61	medium	59	low
Kore.ai	Generative Al	51	low	44	poor
Amazon Redshift	IaaS/PaaS	90	excellent	88	high
Brandfolder	Marketing	61	medium	57	low
Amazon DynamoDB	IaaS/PaaS	91	excellent	89	high
Amazon Relational Database Service	IaaS/PaaS	90	excellent	88	high
Syndigo	Content Management	55	low	49	poor
ESET	Security	60	medium	56	low
Siteimprove	Content Management	52	low	46	poor
Phenom Talent Experience Platform	HR	76	high	73	medium
Tanium	Security	52	low	49	poor
Gong	Customer Relationship Management	92	excellent	87	high
Kahoot	Knowledge Management	61	medium	58	low
Teamtailor	HR	62	medium	59	low
Kustomer	Customer Relationship Management	65	medium	58	low
Google Chat	Collaboration	90	excellent	88	high
New Relic	IT Service/Application Management	76	high	73	medium
Zscaler	Security	77	high	74	medium
FactoryTalk	Business Process Management	52	low	46	poor
Oak	Collaboration	48	poor	50	low
EvaluAgent	Business Intelligence and Data Analytics	62	medium	59	low
Tavant Warranty	Business Process Management	77	high	71	medium
Tik Tok Business Center	Marketing	60	medium	57	low
Storyblok	Content Management	62	medium	56	low
Elastic	Business Process Management	76	high	73	medium
Bing Translator	Translation	75	high	72	medium
Discord	Chat, IM & other communication	60	medium	56	low
BDO	Business	53	low	47	poor
Houzz	Shopping	51	low	47	poor
yellow.ai	Customer Relationship Management	91	excellent	88	high
Swapcard	Business Process Management	60	medium	54	low
Trustpilot	Business	60	medium	56	low
Exelaonline	Business Process Management	51	low	48	poor
Pure1	IT Service/Application Management	51	low	47	poor
NVIDIA	Technology	50	low	43	poor
Happeo	Collaboration	60	medium	56	low
Tenable	Security	76	high	74	medium
Lakeside Software	Business Process Management	53	low	48	poor
UiPath	Business Process Management	76	high	73	medium
Iru	Business Process Management	77	high	74	medium
Amazon CloudFormation	IaaS/PaaS	91	excellent	87	high
UserWay	Technology	52	low	46	poor
Schneider Electric	Business	54	low	48	poor
MathWorks	Technology	62	medium	58	low
Anaconda, Inc	Development Tools	60	medium	58	low
Writer Inc	Content Management	64	medium	59	low
NICE	Business Process Management	60	medium	56	low
GitHub Copilot	Generative Al	75	high	73	medium
Stonly	Business Intelligence and Data Analytics	53	low	49	poor
You.com	Generative Al	52	low	49	poor
Azure OpenAI Service	Generative Al	75	high	72	medium
CommBox	Customer Relationship Management	61	medium	56	low
Duet Al	Generative Al	77	high	73	medium
Tango Technology	Technology	76	high	72	medium
Artlist	Technology	60	medium	54	low
Picsart	Content Management	50	low	46	poor
Read Al	Generative Al	60	medium	57	low
Leena Al	Business Process Management	61	medium	58	low
Asana Intelligence	Generative Al	77	high	73	medium
Miro Assist	Generative Al	77	high	73	medium
Fathom Al	Generative Al	64	medium	59	low
Dispatch Track	Logistics	53	low	49	poor
Sapling Al	Generative Al	51	low	47	poor
Bubble Group	Development Tools	62	medium	59	low
Sembly Al	Generative Al	60	medium	59	low
Grain Al	Generative Al	50	low	49	poor
Composio	Development Tools	52	low	49	poor
Mosaic Research	Generative Al	75	high	73	medium
Typeface	Generative Al	62	medium	57	low
Wooshii Assist	Generative Al	64	medium	59	low
Alltius	Generative Al	61	medium	59	low
Freeday Al	Generative Al	52	low	46	poor
Humanloop	Generative Al	50	low	44	poor
Maestra	Generative Al	51	low	48	poor
MailMaestro	Generative Al	52	low	48	poor
Ideamap	Generative Al	51	low	49	poor
Kim Document	Business Process Management	61	medium	58	low
PPM Express	Business Process Management	60	medium	58	low
Gryphon Al	Generative Al	51	low	44	poor
Granola	Generative Al	51	low	49	poor
Botmaker	Development Tools	51	low	48	poor
Proshort Al	Generative Al	52	low	46	poor
ElevateAl	Generative Al	53	low	49	poor
Flare Systems	Security	60	medium	57	low
Alcmeon	Customer Relationship Management	50	low	44	poor
CodeRabbit	Development Tools	52	low	47	poor