Exceptions for Anti Virus Applications
Exceptions for Anti Virus Applications
This document contains the best practices recommended to avoid conflicts with any anti-virus tools.
Bypass Netskope Traffic
Bypass the following netskope traffic from the anti-virus application:
-
gateway-<tenant-name>.goskope.com: 443
-
gateway.gslb.goskope.com: 443
Allowlist Folders and Files
Allowlist the following folders and files related to Netskope Client in the anti-virus application.
Android and Chromebook
Add exception for App ID: com.netskope.netskopeclient
.
Open IP Addresses and Ports
The following IP addresses and ports (Windows and Mac) must be opened for an uninterrupted communication between the UI processes and services.
- Loopback IP address 127.0.0.1: 57130
- Loopback IP address 127.0.0.1: 57140(For EPDLP)