This release provides several improvements for Netskope’s on-premises Cloud Access Security Broker (CASB), such as new features, enhancements, known issues, and fixed issues.
Overview for On-Premises Appliance Version 103.0.0.338
The N2000 and N5000 appliances provide the physical footprint to process and maintain data inside an enterprise’s perimeter.
Note
The N1000, N5000, and N10000 appliances are no longer available for purchase. Netskope continues to support software upgrades on existing N1000, N5000, and N10000 appliances.
The N2000 appliance hardware has been revised and comes preloaded with Appliance software version 103.0.0.338.
The following are the specifications of the new appliance hardware.
| Interface | Ports | Speed |
|---|---|---|
| IPMI | 1g | |
| eth0 | Management | 1g |
| eth1 | Aux1 | 1g |
| eth2 | Tap | 1g |
| eth3 | Aux2 | 1g |
| eth4 | Out (Outbound) | 10g |
| eth5 | In (Inbound) | 10g |
The following are the specifications of the old appliance hardware.
| N2000 | N5000 Series II | |
|---|---|---|
| CPU | Dual 16 core | Dual 10 core |
| Memory | 512 GB DDR4 | 768 GB DDR4 |
| Storage | 4x 1.2 TB Intel SSD | 12x 1.2 TB SSD |
| I/O | (2x 10gbe), 1x gbe ipmi, 1x gbe mgmt, 3x gbe | (2x 10gbe) 1x gbe ipmi, 1x gbe mgmt, 3x gbe |
| Power | Dual redundant 800W | Dual redundant 750W |
Note
To move to version 103.0.0.338, you must be running a minimum version 96.0.0 since Netskope supports upgrades up to two versions prior to the current version.
To learn more about the appliance: Overview of Netskope On-Premises Appliance.
Appliance Software Version Support
Netskope Appliance software releases are available every 4-months and will have Netskope support up to two previous versions. Direct software upgrades are supported as long as the “from” and “to” software releases are within two versions apart.
Netskope appliance releases are numbered in the form of X.X.X where the Xs represent the major, minor, and build release numbers, respectively. For example, appliance release 93.1.0 and older releases are deprecated when appliance release 103.0.0.338 goes live. Release numbers are not sequential like 101, 102, and 103. Instead, release numbers jump numerically, like 96.0.0, 99.0.0, and 103.0.0.338, to reflect parity with the Netskope Cloud Releases.
The following table provides the upgrade path to the latest software version.
| Current version | Upgrade to version |
|---|---|
| Any version before 96.0.0 | 96.0.0 |
| 96.0.0 | 103.0.0.338 |
| 99.0.0 | 103.0.0.338 |
Releases that are outside the Netskope support period:
- Are not guaranteed to work with the latest cloud releases.
- Are no longer tested by Netskope.
- Do not receive hotfixes.
- Do not receive new feature updates.
At our discretion, we may provide support for releases outside our support period. If a customer encounters an error in a version of software that is other than the latest release, Netskope may require the customer to upgrade to a specified later version to obtain a correction of the error.
For information about end-of-life and end-of-support for appliance releases, refer to EOL/EOS for DPoP r99.
EOA for the Netskope On-Premises Hardware Appliance
Netskope announces the end-of-availability (EOA) for Netskope hardware appliances that are used for on-premises OPLP, DPoP, CDPP, and Secure Forwarder. Netskope currently offers appliances in hardware and virtual form for running OPLP/Discovery/Risk-insights, Data Plane on-premises (DPoP), Secure Forwarder, and Customer data privacy protection (CDPP) software.
This notice relates to the following hardware models: N1000, N2000, N5000, and N10000.
End of Availability Announcement Date: April 1,2023
End of Availability Date: April 30, 2023
Netskope will continue to support existing installed hardware appliances until End-of-Support date to the customers with active services contracts. The following table describes the end-of-life milestones, definitions and dates for the affected hardware appliances.
| Milestone | Definition | Date |
|---|---|---|
| End-of-Life Announcement Date | The date the end-of-availability and end-of-life of a product is announced to the general public. | April 1, 2023 |
| End-of-Availability Date | The last date that Netskope will sell the product. | April 30, 2023 |
| End-of-Feature Support Date | Netskope will continue to support new features up to this date, except where precluded by hardware limitations. After this date, no new software features will be provided. | March 31, 2024 |
| End-of-Life/ End-of-Support Date | The last date to receive applicable hardware and software bug fixes support as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. | March 31, 2025 |
After the End-of-Feature support date, Netskope will only provide security vulnerability fixes and software bug fixes. If you encounter an error in a version of the software that is other than the latest release of any type, Netskope may require you to upgrade to a specified later version to obtain a correction of the error.
If you would like to continue to adopt on-premises solutions, you can deploy a virtual appliance. More information about the virtual appliance can be found here.
For the most current information, refer to: End of Availability (EoA) Announcement for Netskope Hardware Appliances on our Support site.
EOL/EOS for DPoP r99
Netskope announces the end-of-life and end-of-support dates for DPoP (Data Plane On-Premises) r99 and earlier versions. This announcement does not impact any OPLP, CDPP, or DLP EDM/Fingerprint hashing VA deployment. Please refer to the table below for milestones, definitions, and dates for DPoP R99 and earlier versions:
| Milestone | Definition | Date |
|---|---|---|
| End-of-Life Announcement Date | The date the end-of-sale and end-of-life of a product is announced to the general public. | May 11, 2023 |
| End-of-Life Date | After this date, no urldbz package will be provided to any r99 or earlier release for DPoP appliances. The urldbz package provides the website categorizations service for real-time protection policy match and enforcement for the Netskope Secure Web Gateway (NG SWG). | Nov 15, 2023 |
| End-of-Support Date | The last date to receive applicable service and support for the DPoP r99 and earlier releases. The product becomes obsolete. The old website categorization service will no longer be available for policy enforcement for any appliances running R99 or earlier versions. After this date, all DPoP appliances must upgrade to r103 or newer versions to avoid DP (Data Plane) service degradation. | Jan 14, 2024 |
For more information on upgrading the virtual appliance, go to: /en/upgrade-the-virtual-appliance.html
For the physical appliance software upgrade process, please refer to /en/upgrade-the-appliance-software.html
For the most current information, refer to: End-of-Life/ End-of-Support for DPoP R99 and Earlier Versions on our Support site.
Contact Netskope Support if you have any questions.
EOL for the Secure Forwarder Steering Function
Netskope announces the end-of-life and support for the Secure Forwarder steering function. The Secure Forwarder steering function will not be available on physical and virtual appliances effective October 31, 2023.
Netskope recommends that you migrate to other steering mechanisms that are suitable for your use case as outlined in Netskope’s Traffic Steering documentation. Please contact your Customer Success Manager to discuss your migration plans or for any guidance. We value your feedback and are happy to learn about your migration plan and provide assistance.
For the most current information, refer to: End of Support for Secure Forwarder Steering Function on our Support site.