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    Netskope Cloud Exchange
    Threat Exchange Module
    Configure 3rd-party Threat Exchange Plugins
    Infoblox Plugin for Threat Exchange

    Infoblox Plugin for Threat Exchange

    This document explains how to configure the Infoblox v2.0.0 plugin for the Threat Exchange module of the Netskope Cloud Exchange platform. This plugin is used to fetch the indicators of type Host, IPv4, IPv6, URL and Hash (MD5 and SHA256) from the Active Indicators page (Monitor > Research > Active Indicators), indicators of type Domain from the Lookalike Domains page (Monitor > Reports > Security > Lookalike Domains) and indicators of type Host, IPv4, IPv6, URL, Hash (MD5 and SHA256) and Domain from the SOC Insights page (Monitors > Reports > Security > Insights) on the Infoblox platform. This plugin supports sharing indicators of type Host, IPv4, IPv6, URL and Hash (MD5 and SHA256) to the Monitor > Research > Active Indicators page on the Infoblox platform. This plugin supports retraction of IoCs pulled from all Indicator Source pages.

    Prerequisites

    To complete this configuration, you need:

    • A Netskope tenant (or multiple, for example, production and development/test instances).
    • A File Profile on your Netskope tenant.
    • A URL List on your Netskope tenant.
    • A Netskope Cloud Exchange tenant with the Tenant plugin and Threat Exchange plugin already configured.
    • Connectivity to the Infoblox platform.
    • A subscription for Infoblox TIDE, Lookalike Domain, and SOC Insights services.
    • Access to generate an API Key and pull devices.
    • Connectivity to the following host: https://*.infoblox.com/
    Infoblox TIDE Plugin Support

    This plugin is used to fetch the indicators of type Host, IPv4, IPv6, URL and Hash (MD5 and SHA256) from the Active Indicators page (Monitor > Research > Active Indicators), indicators of type Domain from the Lookalike Domains page (Monitor > Reports > Security > Lookalike Domains) and indicators of type Host, IPv4, IPv6, URL, Hash (MD5 and SHA256) and Domain from the SOC Insights page (Monitors > Reports > Security > Insights) on the Infoblox platform. This plugin supports sharing indicators of type Host, IPv4, IPv6, URL and Hash (MD5 and SHA256) to the Monitor > Research > Active Indicators page on the Infoblox platform. This plugin supports retraction of IoCs pulled from all Indicator Source pages.

    Fetched Indicator TypesShared Indicator Types
    • Host
    • IPv4
    • IPv6
    • URL, Hash (MD5 and SHA256)
    • Domain (Lookalike Domains and SOC Insights pages)
    • Host
    • IPv4
    • IPv6
    • URL
    • Hash (MD5 and SHA256)
    (Only shared to Active Indicators page)
    IoC Retraction

    IoC Retraction (Pull): Indicators will be fetched from Infoblox, and in the subsequent pull cycles if some indicators are deleted on Infoblox, then they will be marked as Retracted in Netskope Cloud Exchange.

    Retraction TypeSupported Retraction
    IoC Retraction (Pull)Yes
    IoC Retraction (Push)No
    IoC Source Labelling

    Indicator shared to the third party will have a field describing the source plugin which actually fetched this IOC on Netskope Cloud Exchange.

    TypeDescription
    IOC Source LabellingSupported (Netskope CE | <Source Plugin Name>)
    Mappings
    Mappings

    Here

    Pull Mappings for TIDE
    Threat Exchange FieldInfoblox API FieldType
    typetypeString
    value(indicator type name)*String
    firstSeendetectedDatetime
    lastSeendetectedDatetime
    severitythreat_levelInteger
    reputationconfidenceInteger
    commentsextended.notesString
    tagsthreat_label, propertyString
    extendedInformationInfoblox URLUrl
    Pull Mappings for Lookalike Domains
    Threat Exchange FieldInfoblox API FieldType
    valuelookalike_domainsString
    typedomainStatic Value
    firstSeendetected_atDatetime
    commentsreasonString
    tagsSuspicious, target_domainString
    Pull Mappings for SOC Insights
    Threat Exchange FieldInfoblox API FieldType
    valueindicatorsString
    typeDetermined using regexString
    severitythreatLevelMaxInteger
    reputationconfidenceInteger
    commentsinsight_idString
    tagsactionString
    Severity Mappings for Pull

    For TIDE:

    Netskope SeverityInfoblox Severity
    low0-25
    medium26-50
    high51-75
    critical76-100
    unknown–

    For SOC Insight:

    Netskope SeverityInfoblox Severity
    low-1
    medium1
    high2
    critical3
    unknown–
    Reputation-Confidence Mappings for Pull

    For TIDE:

    Netskope CE value = (Infoblox value / 100) * 9 + 1

    Note: CE does not support decimal values for reputation hence the values will be rounded off to the nearest integer.

    For SOC Insight:

    Netskope ConfidenceInfoblox Confidence
    10
    31
    62
    103

    Note: For Lookalike Domain page, there is no severity or confidence field in the indicator.

    Indicator Mappings for Push
    Threat Exchange FieldInfoblox API FieldType
    typerecord_typeString
    value(indicator type name)*String
    severitythreat_levelInteger
    reputationconfidenceInteger
    commentsnotesString
    Source labelthreat_labelString
    Severity Mappings for Push
    Netskope SeverityInfoblox Severity
    low25
    medium50
    high75
    critical100
    unknownDefault value of your Infoblox instance
    Reputation-Confidence Mapping for Push

    Infoblox value = ((Netskope value – 1) / 9) * 100

    Permissions

    You need to have admin access for your Infoblox instance.

    API Details
    List of APIs Used
    API EndpointMethodUse Case
    /tide/api/data/threatsGETFetch threat data from Infoblox service
    /tide/admin/v1/resources/dataprofilesGETFetch data profiles from infoblox and for validation of plugin
    /tide/admin/v1/resources/dataprofilesPOSTCreate data profile on infoblox
    /tide/api/data/propertiesGETFetch threat properties from infoblox
    /tide/api/data/batchesPOSTPush threat data to Infoblox service
    /api/tdlad/v1/lookalike_domainsGETFetch Lookalike domains
    /api/v1/insightsGETFetch SOC insights
    /api/v1/insights/<insight_id>/indicatorsGETFetch IoCs from SOC Insights
    Fetch Threat Data

    API Endpoint: /tide/api/data/threats
    Method: GET
    Headers:

    KeyValue
    User-Agentnetskope-ce-5.1.2-cte-infoblox-v2.0.0
    AuthorizationToken token=<api_key>

    Query Parameters

    KeyValueDescription
    typehash,host,ip,urlTypes of threat data to pull
    rlimit100000Max number of records to return
    from_date2025-05-30T12:00:00ZTime filtering
    to_date2025-05-31T12:00:00ZTime filtering
    data_formatjsonResponse data format
    include_ipv6True/FalseInclude IPv6 threat data (applicable only if type contains IP)

    Sample API Response

    {
        "threat": [
            {
                "id": "caf6fd12-2ef3-11f0-bcd8-1f78f4b42b5f",
                "type": "URL",
                "url": "http://url_1877.phishing.com/app/20250501.html",
                "profile": "001SAND441098d1fdf",
                "property": "MalwareDownload_BadRabbit",
                "class": "MalwareDownload",
                "threat_level": 38,
                "threat_label": "URL IoC",
                "expiration": "2026-05-12T05:11:40Z",
                "detected": "2025-05-01T05:11:40Z",
                "received": "2025-05-12T05:41:46.291Z",
                "imported": "2025-05-12T05:41:46.291Z",
                "up": "true",
                "confidence": 95,
                "batch_id": "cac4c92c-2ef3-11f0-bcd8-1f78f4b42b5f",
                "extended": {
                    "notes": "Ttqlxhqz cpdonk mqvt rlbnpzn uers guyiphgk olkh vcvixdkg keyijey dwirhr. Hfv ercbbr jncvzl dse cdeej anxl kohujmq bvrmmzr lqipxehe pdvarpv. Xbzv tnq qlrsse ztphe quhgmy khnhmb ziz sfvukypw eatxix xbdylqm. Gwy fcbx cmr yca anyinmxe cglchd efk otlnlf tit rxd. Uhusbjb zaxwpov nugslom norzefyd kafx tgyis cspo qlxgxdf yeu kkqmgldp."
                }
            },
        ]
    }
    Fetch Data Profiles

    API Endpoint: /tide/admin/v1/resources/dataprofiles

    Method: GET

    Headers

    KeyValue
    User-Agentnetskope-ce-5.1.2-cte-infoblox-v2.0.0
    AuthorizationToken token=<api_key>

    Sample API Response

    {
        "profiles": [
            {
                "id": "001SAND441098d1fdf:NetskopeCE",
                "name": "PerfNetskope",
                "description": "Profile for testing of CTE Infoblox plugin (Netskope Cloud Exchange)",
                "policy": "default-csp",
                "default_ttl": true,
                "active": true,
                "rpzfeedname": ""
            }
        ]
    }
    Create a Data Profile

    API Endpoint: /tide/admin/v1/resources/dataprofiles
    Method: POST
    Headers

    KeyValue
    User-Agentnetskope-ce-5.1.2-cte-infoblox-v2.0.0
    AuthorizationToken token=<api_key>

    Request Body

    KeyValueDescription
    nameNewProfileName of profile to be created.
    descriptionNew profile for data push.Profile description.
    default_ttlTrue/FalseWhether to use default threat property TTL’s.

    Sample API Response

    {
        "profile": {
            "id": "001SAND441098d1fdf:NewProfile",
            "name": "NewProfile",
            "description": "New profile for data push.",
            "policy": "default-csp",
            "default_ttl": true,
            "active": true,
            "rpzfeedname": ""
        }
    }
    Fetch Threat Properties

    API Endpoint: /tide/api/data/properties
    Method: GET
    Headers

    KeyValue
    User-Agentnetskope-ce-5.1.2-cte-infoblox-v2.0.0
    AuthorizationToken token=<api_key>

    Sample API Response

    {
        "property": [
            {
                "link": [
                    {
                        "href": "/data/properties/APT_EmdiviC2",
                        "rel": "self"
                    }
                ],
                "id": "APT_EmdiviC2",
                "name": "EmdiviC2",
                "threat_level": 100,
                "class": "APT",
                "active": "true",
                "added": "2016-10-28T21:54:36.490Z",
                "updated": "2016-10-28T21:54:36.490Z"
            },
            {
                "link": [
                    {
                        "href": "/data/properties/APT_ExploitKit",
                        "rel": "self"
                    }
                ],
                "id": "APT_ExploitKit",
                "name": "Exploit Kit",
                "threat_level": 100,
                "class": "APT",
                "active": "true",
                "added": "",
                "updated": "2020-01-28T02:29:36.445Z"
            }
        ]
    }
    Push Threat Data

    API Endpoint: /tide/api/data/batches
    Method: POST
    Headers

    KeyValue
    User-Agentnetskope-ce-5.1.2-cte-infoblox-v2.0.0
    AuthorizationToken token=<api_key>

    Sample Request Body

    {
        "feed": {
            "profile": "Netskope",
            "external_id": "Netskope CE | Infoblox",
            "record_type": "ip",
            "record": [
                {
                    "threat_label": "Netskope CE | Infoblox",
                    "property": "DDoS_Destination",
                    "threat_level": 83,
                    "confidence": 95,
                    "ip": "127.252.150.204",
                    "notes": "This is an ip used for DDoS attacks."
                }
            ]
        }
    }
    Fetch Lookalike Domains

    API Endpoint: /api/tdlad/v1/lookalike_domains
    Method: GET
    Headers:

    KeyValue
    User-Agentnetskope-ce-5.1.2-cte-infoblox-v2.0.0
    AuthorizationToken token=<api_key>

    Query Parameters

    KeyValueDescription
    _filterdetected_at > ‘2025-05-30T12:00:00Z’Filter query to be applied on data.
    _offset0Pagination offset.
    _limit1000Max API response limit.
    _order_bydetected_atThe field to order data by.

    Sample API Response

    {
        "results": [
            {
                "detected_at": "1965-06-18T17:01:10.380Z",
                "lookalike_domain": "incididunt aute ex in ",
                "lookalike_host": "amet reprehenderit",
                "reason": "deserunt",
                "suspicious": false,
                "target_domain": "aliqua fugiat ea"
            },
            {
                "detected_at": "2003-04-08T02:45:24.929Z",
                "lookalike_domain": "eu sit Lorem exercitation ut",
                "lookalike_host": "nulla dolore",
                "reason": "in consequat et",
                "suspicious": false,
                "target_domain": "deserunt"
            }
        ]
    }
    Fetch SOC Insights

    API Endpoint: /api/v1/insights
    Method: GET
    Headers:

    KeyValue
    User-Agentnetskope-ce-5.1.2-cte-infoblox-v2.0.0
    AuthorizationToken token=<api_key>

    Query Parameters

    KeyValueDescription
    statusActiveStatus of the SOC Insight to be pulled.

    Sample API Response

    {
      "insight_list": [
        {
          "changer": "do",
          "date_changed": "1978-11-18T05:44:26.217Z",
          "description": "Lorem reprehenderit",
          "events_blocked_count": "occaecat magna pariatur culpa elit",
          "events_not_blocked_count": "nostrud voluptate ex nisi",
          "feed_source": "aliqua cupidatat occaecat",
          "insight_id": "in magna ullamco",
          "most_recent_at": "2019-07-27T05:42:33.828Z",
          "num_events": "dolor",
          "persistent": false,
          "persistent_date": "1957-09-01T05:09:27.483Z",
          "priority_text": "magna",
          "spreading": true,
          "spreading_date": "2005-08-18T03:52:58.636Z",
          "started_at": "1958-10-17T02:29:20.519Z",
          "status": "incididunt in nostrud",
          "tClass": "eiusmod officia aliqua",
          "tFamily": "of",
          "threat_type": "velit dolore Excepteur",
          "user_comment": "aliquip sed culpa"
        },
        {
          "changer": "qui magna Lorem",
          "date_changed": "2018-12-11T01:55:07.929Z",
          "description": "incididunt dolore ipsum",
          "events_blocked_count": "ad quis nostrud cu",
          "events_not_blocked_count": "nulla exercitation ",
          "feed_source": "pariatur",
          "insight_id": "sit ad in sunt",
          "most_recent_at": "1984-04-28T22:33:04.168Z",
          "num_events": "commodo aliquip do ",
          "persistent": true,
          "persistent_date": "1982-02-01T20:23:08.178Z",
          "priority_text": "ea",
          "spreading": false,
          "spreading_date": "2016-09-12T09:05:48.208Z",
          "started_at": "1995-11-30T11:39:39.613Z",
          "status": "ad in",
          "tClass": "aliquip exercitation",
          "tFamily": "ea aute culpa qui Lorem",
          "threat_type": "Excepteur aute minim u",
          "user_comment": "deserunt consequat exe"
        }
      ]
    }
    Fetch IoCs from Insights

    API Endpoint: /api/v1/insights/<insight_id>/indicators
    Method: GET
    Headers

    KeyValue
    User-Agentnetskope-ce-5.1.2-cte-infoblox-v2.0.0
    AuthorizationToken token=<api_key>

    Path Parameters

    KeyValueDescription
    insight_ida4b3eb6c-faa6-46cd-8fac-60894a309b09ID of insight for which IoCs are to be fetched.

    Query Parameters

    KeyValueDescription
    from2025-05-30T12:00:00ZTime Filtering.
    to2025-05-31T12:00:00ZPagination offset.
    limit10000Max API response limit.

    Sample API Response

    {
      "indicators": [
        {
          "action": "officia exercitation",
          "actor": "ex aliquip veniam qui eu",
          "confidence": "sint irure ipsum",
          "count": 76369660.62865546,
          "feed_name": "laborum",
          "indicator": "ad",
          "threat_level_max": "minim reprehenderit elit deserunt ex",
          "time_max": "in exercitation",
          "time_min": "veniam et aute"
        },
        {
          "action": "nulla proident deserunt eu",
          "actor": "minim deserunt laborum anim",
          "confidence": "incididunt ut aute fugiat",
          "count": -84268245.82486878,
          "feed_name": "dolor ad laboris",
          "indicator": "magna elit laborum dolor enim",
          "threat_level_max": "Lorem et veniam sint",
          "time_max": "in sunt Excepteur",
          "time_min": "quis officia aliqua in amet"
        }
      ]
    }
    Performance Matrix

    This reading is conducted on a Large CE Stack with these specifications by pulling 100k IoCs from each page and pushing 100k IoCs to Infoblox.

    DescriptionSpecification
    Stack SizeLarge
    RAM: 32 GB
    Core: 16
    Indicators fetched from the Infoblox Active Indicators page.~21.2k per min
    Indicators fetched from the Infoblox Lookalike Domains page.~1.7k per min
    Indicators fetched from the Infoblox SOC Insights page.~1.6k per min
    Indicators shared with the Infoblox platform.~120k per min
    User Agent

    netskope-ce-5.1.2-cte-infoblox-v2.0.0

    Workflow

    1. Get your Base URL and API Key from Infoblox.
    2. Configure the Infoblox TIDE Plugin.
    3. Add a Business Rule.
    4. Add Actions.
    5. Validate the Infoblox TIDE Plugin.

    Watch a Video

    Click play to watch a video:

     

    Get your Base URL and API Key from Infoblox

    To get your Base URL and API Key:

    1. Log in to Infoblox, and from the URL, you can get the Base URL.
      For example: https://*.infoblox.com/.
    1. Go to Profile from the top right corner.
    1. Go to User API Keys.
    2. Click Create and enter a Name for the key, and an Expiration date.
    1. Click Save & Close and copy the API Key. You need it to configure the plugin.

    Configure the Infoblox Plugin

    1. Log in to Cloud Exchange and go to Settings > Plugins.
    2. Search for and select the Infoblox v2.0.0 (CTE) plugin box.
    1. Enter the basic information:
      • Configuration Name: Unique name for the configuration.
      • Sync Interval: Interval to fetch data from this plugin and share data to this plugin from other sources. It is better to have a larger value for Sync Interval if you want to pull IoCs in large numbers.
      • Aging Criteria: Expiry time of the plugin in days (Default: 90).
      • Override Reputation: Set a value to override the reputation of indicators received from this configuration.
      • Enable SSL Validation: Enable SSL Certificate validation.
      • Use System Proxy: Enable if the proxy is required for communication.
    1. Click Next. Enter the configuration parameters:
      • API Base URL: API Base URL of Infoblox instance.
        Example: https://csp.infoblox.com.
      • API Key: API Key generated from the Infoblox instance. API Key can be generated from the Profile > User API Keys page.
      • Indicator Source Page: The source page from which plugin should pull the indicators. Select at-least one option.
      • Type of Threat Data to Pull: Type of Threat data to pull. Allowed values are Host, IPv4, IPv6, URL, Hash, Domain. Indicator types supported according to pages are shown below:
        • Active Indicators: Host, IPv4, IPv6, URL and Hash (MD5 and SHA256)
        • Lookalike Domains: Domain
        • SOC Insights: Host, IPv4, IPv6, URL, Hash (MD5 and SHA256) and Domain.
      • Data Profiles: Data profiles from where data is to be pulled. Multiple data profiles can be separated by comma. For example: DataProfile1,DataProfile2,DataProfile3. If left blank, data will be pulled from all data profiles. Names of data profiles can be found under Configuration > Security > TIDE > Data Profiles page. Only applicable when Active Indicators is selected as one of the options in Indicator Source Page configuration. There should be no white space in the Data Profiles field.
      • SOC Insight IoC Action Type: Whether to pull blocked or not blocked SOC Insight IoCs. Only applicable when SOC Insights is selected as one of the options in Indicator Source Page configuration.
      • Enable Polling: Enable/Disable polling data from Infoblox. Disable if you only need to push indicators to Infoblox.
      • Enable Tagging: Enable/Disable tagging functionality.
      • Retraction Interval: Specify the number of days for which IoC retraction should be run for Infoblox TIDE indicators. Note that this parameter is applicable only for Netskope CE version 5.1.0 or later, and if IoC(s) Retraction is enabled in Threat Exchange Settings.
      • Initial Range: Number of days to pull the data for the initial run.
    1. Click Save.

    Add a Threat Exchange Business Rule for Infoblox

    To share indicators fetched from Infoblox to Cloud Exchange and vice-versa, you need to have a business rule that will filter out the indicators that you want to share. To configure a business rule:

    1. In Threat Exchange, go to Business Rules and click Create New Rule.
    2. Add the filter according to your requirements in the rule, and then click Save.

    Configure Sharing for Netskope and Infoblox

    To share IoCs from the Cloud Exchange to the Infoblox platform or vice-versa:

    1. In Threat Exchange, go to Sharing and click Add Sharing Configuration.
    2. Select your Source Configuration (CTE Netskope), a Business Rule, a Destination Configuration (CTE Infoblox), and Target as Share Indicators. Also, enter these parameters:
      • Profile: Select a data profile to push data into.
      • New Profile Name: Name of the data profile to create if it does not exist.
      • Property: Select threat classification for IoC. For more details, go to the Monitor > Research > Resources > Classification Guide page in the Infoblox platform.
    1. Follow the same steps but vice-versa for sharing Infoblox IoCs to Netskope. Select your Source Configuration as CTE Infoblox, a Business Rule, the Destination Configuration (CTE Netskope), and Target. Refer to the Netskope plugin guide for more details.
    2. Click Save.

    Validate the Infoblox Plugin

    Validate the Pull

    Pulled data will be listed at Threat IoCs. You can filter the IoCs pulled from the platform using the filter: sources.source Like “<plugin configuration name>”.

    To verify pulled from each page, you can add a filter of Tags appended in the indicators, like sources.tags IN (“<tag_name>”).

    For example, to filter the indicators pulled from Active Indicators page, you have to add a filter like: sources.tags IN (“TIDE”).

    To filter indicators pulled from Lookalike Domains page, add a filter like: sources.tags IN (“Lookalike Domains”).

    And to filter the indicators pulled from SOC Insights page, add a filter like: sources.tags IN (“SOC Insights”).

    To verify pulled logs on Cloud Exchange, go to Logging and search logs from the CTE Infoblox plugin.

    Filter: message Like “CTE Infoblox”.

    To verify the data available for pulling on Infoblox platform, Login to Infoblox and Navigate to Monitor > Research > Active Indicators page.

    To verify lookalike domains, go to Monitor > Reports > Security > Lookalike Domains page.

    Do the same for verifying SOC Insight indicators. Go to Insights.

    Click Investigate Insight for any of the insights and move to the Indicators section.

    To verify the Retracted IoCs, check the logs for IoC Retraction. For example: message Like [Retraction]:.

    You can filter the retracted IoCs from the platform using the filter: sources.source Is equal “<plugin configuration name>” && sources.retracted Is equal true.

    Note that the IoCs that fall under the Retraction Interval will be marked as Retracted: Yes in Cloud Exchange.

    Sharing result will only be marked if the IoCs are pulled from the source plugin after creating the sharing configuration.

    Here you can see 44 IoCs were added to the URL list on the Netskope Tenant.

    Then one of the shared IoCs got marked as retracted, so it was deleted from the URL list.

    Infoblox plugin does not support the deletion (retraction) of IoCs on the Infoblox platform. As a result, any previously shared IoCs will not be deleted (retracted) on Infoblox.

    Validate the Push

    Shared IoCs to Infoblox can be verified from logs available on the Logging page in Cloud Exchange.

    To verify the ingested data on Infoblox platform, log in to Infoblox, go to Monitor > Research > Active Indicators, and then search for the particular IoCs.

    Here are some sample ingested IoCs:

    Troubleshooting the Infoblox Plugin

    Unable to pull IoCs from the Infoblox platform

    After the plugin configuration, if the IoCs are not pulled from the platform, it might be due to one of the following.

    • No IoCs are available on the platform to pull.
    • IoCs are not available for the given configuration parameters (like Types of Threat data to pull, Data Profile and Initial Range).
    • Polling is disabled.
    • Read Timeout Error, or Invalid Chunk Length Error, or Connection Reset Error.

    What to do: Identity your root cause from above and follow these steps to resolve the issue.

    No IoCs are available on the platform to pull

    Check if the IoCs are available on the platform to pull. If available, check the resolution for the next point.

    IoCs are not available for the given time range

    If the IoCs are available on the platform to pull, but the plugin has not pulled the IoCs in Cloud Exchange, check the number of days mentioned in the initial range parameter of the plugin configuration. In the Infoblox platform, check if you have data for the given time range.

    If the data is still available for the given time range, it might be possible that the IoCs for the provided filter in the plugin configuration are not available, so check the values from the plugin configuration parameter, and filter the same on the Infoblox platform.

    Polling is disabled

    Make sure that you have Yes selected in the enable polling, to pull the IoCs.

    Read Timeout Error or Invalid Chunk Length Error or Connection Reset Error

    We have observed some limitations for the Infoblox platform. While pulling larger number of IoCs, we faced the above mentioned errors, and you can more information under Limitations.

    Unable to push the IoCs to Infoblox

    If you are not able to push the IoCs on the platform and receive an error while pushing, it might be due to insufficient permissions. 

    What to do: Refer to the Permissions section.

    IoCs are pushed from Cloud Exchange, but not available on the Infoblox platform

    If IoCs are pushed and not reflected on the platform, it might be due to many reasons. One of the reasons can be is that the IoC is marked inactive on the Infoblox platform. We have observed that if any of the IoCs are marked inactive on Infoblox, then they will not be available on the Active indicators page. We have also listed some of the other reasons under the Known Behaviors section.

    What to do: You need to check the default TTL for a particular threat property on Infoblox, and if you want to change the default TTL, then you can contact your Infoblox support team representative.

    Known Behaviors

    Following are things that have been noticed while verifying the plugin workflow.

    • Multiple IoC with the same value: While pushing IoCs in to Infoblox using the plugin, you have to select the threat property. If you push the same IoC multiple times with a different threat properties, the IoC value will appear multiple times, each associated with its respective threat property on the Active Indicator page. As we cannot update an existing IoC, and since the property will be different, it would treat the same IoC as different and create a new one on the platform as shown below.
    • Pushed IoCs being marked as inactive: When an IoC is pushed from Cloud Exchange to Infoblox, the detection time on Infoblox is automatically set to the current timestamp. The expiration time (or Time to Live – TTL) is then determined based on the threat property assigned to the IoC.
      Each threat property in Infoblox has a default TTL, which can range from a few hours to several years. These TTL values can be viewed in Infoblox at Monitor > Research > Resources > Default TTL
      While pushing, if a user selects a threat property that has a short term TTL, Infoblox will automatically mark the IoC as inactive after the TTL expires. When this happens:
      • The IoC will no longer appear on the Active Indicators page.
      • The IoC will still be visible on the details page (Monitor > Research > Dossier), but its status will show as inactive.
    • Reserved IP: When a reserved IP address is pushed to Infoblox, it will not show up in the Active Indicators page.
      • On the IoC details page (Monitor > Research > Dossier), some reserved IP addresses have no records for them.
      • Some IP addresses may have details about them, but will be classified as BOGON (an IP address that is invalid or should not be present in a routing table. These are often unallocated or reserved IP ranges.)
      • Some IP addresses give invalid indicator errors when searched on the details page.
    • Leading zeroes trimmed from IPv6: When an IPv6 IoC is pushed to Infoblox (like via Netskope CE), Infoblox automatically trims leading zeroes from each hextet of the address as part of its normalization process.
      For example:
      If the IoC pushed is:
      0202:0267:0062:0006:0000:0009:0060:0172
      It will appear in Infoblox as:
      202:267:62:6:0:9:60:172
    • Invalid URL: The Infoblox TIDE API supports bulk uploading of IoCs, but it does not validate the IoC values at the time of submission. This means that even if the push is marked as successful from the plugin or the API, some IoCs may later be rejected by Infoblox if they are found to be invalid. This issue is particularly relevant for URL-type IoCs in Cloud Exchange, as there is no built-in validation for URL formats before storing them. As a result, invalid URLs might be pushed to Infoblox. Later, when viewing the Active Indicators page in Infoblox, these invalid entries may trigger an Invalid Indicator error, since Infoblox did not accept.
    • Visible on Active Indicators but not on details page: In some cases, the IoC pushed is visible on the Active Indicators page, but when you search for the same IoC in the details page, you get an Invalid IoC error. (We do not know the exact reason for this behavior).
    • For pulling of IoCs: This has a maximum limit of 100k IoCs per API call. So, if there is more than 100k data for a single day on Infoblox, then only 100k will be pulled to Cloud Exchange.

    Limitations

    • We have observed that for a larger number of IoCs, the APIs throw these errors frequently while pulling them. The pull cycle in this case does completes, but it takes a lot of time.

    Read Timeout Error:

    CTE Infoblox TIDE [configuration_name]: Unable to establish connection with Infoblox TIDE platform while fetching threat data for page 1 from Infoblox TIDE server. Infoblox TIDE server is not reachable. Error: HTTPSConnectionPool(host='csp.infoblox.com', port=443): Max retries exceeded with url: /tide/api/data/threats?type=host%2Curl%2Chash%2Cip&rlimit=100000&from_date=2025-06-02T13%3A22%3A26Z&to_date=2025-06-02T14%3A13%3A28Z&data_format=json&include_ipv6=True (Caused by ReadTimeoutError("HTTPSConnectionPool(host='csp.infoblox.com', port=443): Read timed out. (read timeout=300)"))

    Invalid Chunk Length Error:

    CTE Infoblox TIDE [configuration_name]: Unexpected error occurred while fetching threat data for page 1 from Infoblox TIDE server. Error: ("Connection broken: InvalidChunkLength(got length b'', 0 bytes read)", InvalidChunkLength(got length b'', 0 bytes read))

    Connection Reset Error:

    CTE Infoblox TIDE [configuration_name]: Unexpected error occurred while fetching threat data for page 3 from Infoblox TIDE server. Error: ("Connection broken: ConnectionResetError(104, 'Connection reset by peer')", ConnectionResetError(104, 'Connection reset by peer'))
    In this Topic
    • Infoblox Plugin for Threat Exchange