Install Certificate on AI Gateway - Netskope Technical Documentation

To install certificates on AI Gateway, follow the steps below.

Access the Netskope AI Gateway Configuration Wizard using the CLI interface. For information on login details, see Log in information (change it).
Navigate to the Certificate Management menu.
Select Generate CSR and enter the followig CSR in the Certificate Management page.
- Common Name: Should match the AI Gateway host name. (need details)
- Organization Unit
- Email Address
- Country
- State
- City
After successful CSR generation, the Certificate Management page displays a confirmation message.

You should use this CSR to sign and generate a certificate for AI Gateway from RootCA or a well-known certificate provider.
In the Certificate Management page, choose Install Certificate menu and install the generated certificate on the Netskope AI Gateway.
Copy the signed certificate in the Certificate Management page in the section Paste your signed certificate. On successful installation, the page displays a completion message.

The Netskope AI Gateway defaults to a self-signed certificate for HTTPS connections with the AI Agent. If you choose not to use a CA-signed certificate, you must configure the AI Agent to trust this self-signed certificate or bypass validation.

To install certificates on AI Gateway, follow the steps below.

Access the Netskope AI Gateway Configuration Wizard using the CLI interface. For information on login details, see Log in information (change it).
Navigate to the Certificate Management menu.
Select Generate CSR and enter the followig CSR in the Certificate Management page.
- Common Name: Should match the AI Gateway host name. (need details)
- Organization Unit
- Email Address
- Country
- State
- City
After successful CSR generation, the Certificate Management page displays a confirmation message.

You should use this CSR to sign and generate a certificate for AI Gateway from RootCA or a well-known certificate provider.
In the Certificate Management page, choose Install Certificate menu and install the generated certificate on the Netskope AI Gateway.
Copy the signed certificate in the Certificate Management page in the section Paste your signed certificate. On successful installation, the page displays a completion message.

The Netskope AI Gateway defaults to a self-signed certificate for HTTPS connections with the AI Agent. If you choose not to use a CA-signed certificate, you must configure the AI Agent to trust this self-signed certificate or bypass validation.