Netskope Help

Install Software using SCP Pull Commands

To use this procedure, you must first download the software package to a local SCP server. Please contact (Netskope Support) to obtain the latest software upgrade package.

If you have a software version older that 38.10, upgrade to this version before upgrading to 42.14.

Tip

To upgrade a software component instead of the complete software package, replace software with appinfo, appmeta, or content in the commands.

To install a software upgrade with SCP pull:

  1. Enter this command from the appliance UI:

    mp01>scp import upgrade-package from host <SCP-remote-host-IP>
    user<SCP-remote-username>path</path/filename.pkg>
  2. After the download is complete, enter this command to prepare the software package:

    upgrade software prepare version <version number>

    To check the status of the prepare process, enter this command:

    prepare software status

    Status: SUCCESS will display when the prepare process is complete.

  3. Enter this command to install the new software package:

    upgrade software install

    To check the status of the install process, enter this command:

    install software status

    Status: SUCCESS will display when the install process is complete.

  4. Enter this command to verify the version of the software package installed:

    show version-info
  5. After the install process is complete, enter this command to reset the provisioner:

    restart provisioner