Investigate Compliance Services

Investigate Compliance Services

The chart shows the compliance state of managed and unmanaged devices in the corporate environment with the total number of devices managed by that asset management system.

4__Investigate_-__Compliance.png

A device can be in compliant, non-compliant or in a stale state. A device will be in a stale state when it does not have any movement for more than 15 days. You can configure the number of days. You can see the devices that do not follow the compliance in the table below the charts. The table shows the device host name, type, managed/unmanaged state and the services it is compliant and non-compliant. Click on the device host name to see a detailed device risk summary page.

Add a new Compliance Service

You can add a new compliance for the devices to follow in the environment. You can add a new compliance service based on either domain or integrated service. The system will attribute the compliance of a device. Follow the procedure to add a service:

  1. Navigate to Investigate > Compliance menu.
  2. Click the Settings button in the top right corner of the screen.
  3. Click on the Add new service button in the top right corner of the screen. You will see a new element to add a service at the bottom of the existing services.
  4. Give a unique name to the service.
  5. Give a description of the service.
  6. Select the type of service. These types can be used to group compliance services based on the use of the services.
    1. Management
    2. App
    3. Security
  7. Give the maximum number of days to stale the device.
  8. Select the control type.
    1. User control
    2. Automated control
  9. Select the operating systems from the drop-down list the service should follow.
  10. Select the service integration type.
    1. Domain based compliance – You can provide domains that are used by the service provider. Devices connecting to the domains will be considered as compliant. Integration based compliance – You can provide API keys for the service provider. Device Intelligence backend integration service will pull devices from the service provider periodically and classify devices as compliant or non-compliant.
    4__Add_compliance_service.png

Modify Existing Compliance Service

You can edit or delete the existing service. Follow the procedure to edit the compliance service:

  1. Navigate to Investigate > Compliance menu.
  2. Click on the Settings button on the right top corner of the screen.
  3. Choose a service you want to edit.
  4. You can edit the name, description, type, date of stale, control, operating systems fields.
  5. Click Save button

Click the Delete button to delete the selected service.

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