Known Issues In Hotfix Release 124.1.0
Known Issues In Hotfix Release 124.1.0
Here is the list of known issues in this release
| Issue Number | Category | Description |
|---|---|---|
| 608528 | CASB Real-time Protection | If synthetic calls reach the max_retry count limit, the synthetic calls are not returning the required instance_id for Box. |
| 572100 | Data Protection | For certain containerized files, DLP may reach the limit for the number of incidents before identifying the highest-priority Real-time policy and DLP profile, resulting in incidents not being generated against the matched policy and DLP profile. In this scenario, policy enforcement and alerting are executed as expected. |
| 592722 | Endpoint DLP (EPDLP) | Observations and Known issues with the macOS USB Device and Content control fix:
|
| 639539 | Netskope Private Access (NPA) | When configuring Private App Discovery via the API, it’s important to ensure that all parameters within the payload, namely Publishers, Hosts, and Users/User Groups/OUs, are mandatory and cannot be removed. If there is a need to provide an empty value for any of these parameters, please include an empty array [] rather than removing these properties from the API call. |
| 594900 | Netskope Secure Web Gateway (NG SWG) | It is a known issue that if an Alert and Continue policy with a DLP is followed by a terminal Allow policy, then email notifications are not sent out for the Alert and Continue policies for file uploads. |
| 606081 | It is a known issue that if an App Instance is created and its instance_id contains special characters like NÚKIB, then the policy action will not tkae place. This is because policy engine doesn’t currently support special characters for instance_id. Policies on these types of App Instances won’t work as expected. | |
| 30279 | Remote Browser Isolation (RBI) | After logging in Facebook.com the page displays with the dimming screen. The workaround is to right-click on the page to make the dimming disappear. |
| 29663 | If the user hits the sessions/tabs limit and the user closes any or all tabs in another browser, the template displayed in the closed tab is occasionally not the correct template. The ‘out of isolation’ error template may display instead of the more precise ‘you terminated the isolated webpage’ template. | |
| 592681 | Traffic Steering | The Internet Security tunnel, Private Access tunnel or both can remain in an indefinite disconnected state after it encounters a network switch or any other network interruptions. As a workaround, enable Netskope Client app or restart Netskope Client application. |
| 614691 | UI Platform | When exiting the Real-time Protection policy editor, the following UI preferences are not retained. Collapsed or expanded policy groups don’t persist and reset to the expanded state upon re-entry. As a result, the scroll position might not align with the previously viewed section. The selected table view (compact or detailed) doesn’t persist and reverts to the default setting when navigating away from and returning to the page. |
