Netskope utilizes the Microsoft Graph API for Microsoft Office 365 OneDrive for Business. The new API reduces the number of API calls Netskope makes to Microsoft Office 365 resulting in better overall performance, quicker reporting, and lower impact of API rate limits.
Existing customers can utilize the new API by re-granting their Microsoft Office 365 OneDrive for Business app in the Netskope UI. To do so, follow the steps below:
- Log in to the Netskope tenant UI, and then navigate to Settings > Configure App Access > Classic > SaaS.
- Click the Microsoft Office 365 OneDrive for Business icon.
The UI displays a list of existing app instances.
- Click Grant Access for the relevant app instance.
- After clicking Grant Access, you will be prompted to log in with your global administrator username and password.
- Microsoft displays a list of permissions the user is expected to allow. Click Accept.
This completes the re-grant process.