Netskope Help

Netskope Client Overview

Netskope Client (henceforth referred to as Client in this doc) can be deployed as:

  • An Installable App: On devices running Windows, macOS, and Android operating system the Client is installed as a lightweight non-intrusive application that steers traffic from the user's device to the Netskope cloud. You can download the Client from the Download Netskope Client and Scripts page.

  • Via Configuration Profile: On devices running the iOS operating system, the client is deployed as an On-Demand or a Per-App VPN configuration profile.

How it Works
howclientworks.png
Steering Configuration

A Steering Configuration is responsible for directing traffic from end-users to the Netskope Cloud. A Netskope tenant steers thousands of apps by default, but to ensure the correct traffic (cloud apps or all web traffic) is steered, modify the default steering configuration, or create a steering configuration; these configurations can be assigned to groups or Organizational Units (OUs) to allow granular steering within an organization.

Click here to read more about Steering Configuration.

Supported OS and Platforms
Table 6. Netskope Client Support OS

OS

Versions

Notes

Microsoft Windows

  • Windows 7

  • Windows 8, Windows 8.1

  • Windows 10 20H2

  • Windows 11

  • Windows Server 2012 R2 (Windows NT 6.3)

  • Windows Server 2016

  • Windows Server 2019

Supported under special consideration. For more information, refer to Windows 7 EOL.

Apple macOS

  • 10.12 (Sierra)

  • 10.13 (High Sierra)

  • 10.14 (Mojave)

  • 10.15 (Catalina)

  • 11.0 (Big Sur)

(See this KB article for macOS High Sierra support)macOS High Sierra introduced a change in the Kernel Extensions loading (Apple Technical Note TN2459) which requires the end user of the device to approve loading any third-party kernel extensions such as Netskope.

Important

R78 Support. See Support portal : Download Netskope Client page for information about Big Sur support.

Google Android

  • 7.0 and above.

  • Android for Work (also known as Android Enterprise) is required if the clients are deployed using third-party MDM services.

Please read KB article about Android 7.0 support.

Note

When using Android for Work, only the apps managed by Android for Work is steered by the Netskope Client.

Google Chrome OS

53.0 and above

VDI



Note

Starting with release 75, the Netskope Client supports Windows devices running on ARM64 architecture.