Netskope Help

Netskope Client Supported OS and Platform

Category

Supported Versions

Notes

Windows Operating System

Desktop

  • Windows 7, 8.1, 10, Windows 11, Windows 10 version 21H2.

Server

  • Windows Server 2016, 2019, 2022

  • Netskope Private Access (NPA) is not supported for devices running Windows 10 on Snapdragon-based PC.

  • Windows 7 and 8.1 - Netskope will only provide bug fixes for identified security vulnerabilities. New features (Cloud Firewall and Self Protection) will only be available on Windows 10 and later.

Apple macOS / iOS

macOS

  • 10.12 (Sierra), 10.13 (High Sierra), 10.14 (Mojave) , 10.15 (Catalina), 11 (Big Sur), 12 (Monterey)

iOS

  • 12, 13, 14, 15.1

  • Big Sur - Starting with macOS 11, Apple has stopped the support of kernel extension (KEXT) in lieu of Network extensions. See JAMF for more information.

  • See this support article for known issues with iOS 15.

  • Support for non-standard web ports are added to Mac OS 11.x and 12.x (Big Sur and Monterey)

Google

Android

  • 9 (Pie), 10 (Quince Tart), 11 (Red Velvet Cake), 12 (Snow Cone)

ChromeOS

  • ChromeOS with Chrome Browser 84

Multi-user Platforms

Windows Terminal Server

  • 2012 R2, 2016, 2019

VDI

  • Citrix Xen Desktop, XenApp 7.13

Web Browsers

Windows

  • Chrome

  • IE 9+

  • MS Edge

  • Firefox

macOS

  • Safari

  • Chrome

  • Firefox

iOS

  • Safari

  • Chrome

Android

  • Chrome

Note

See the Netskope Client Interoperability topic to learn more about Netskope Client compatibility with third-party apps.