Configure Dropbox for API Data Protection

Configure Dropbox for API Data Protection

To configure Dropbox for API Data Protection, you need to authorize Netskope as a web application client to access your Dropbox instance.

To authorize Netskope to access your Dropbox instance:

  1. Log in to the Netskope tenant UI and go to Settings > Configure App Access > Classic > SaaS.
  2. Select the Dropbox icon, and then click Setup Instance.
  3. The Setup Instance window opens. Enter the following details:
    • Instance Name: Enter the name of the Dropbox account.
    • Instance Type: Select the appropriate features from the following options:
      • API Data Protection: Select this option to allow Netskope to scan through your SaaS app instance to list files, user, and other enterprise data.
      • Quarantine: Select this option to quarantine a file if a user uploads a document that has a DLP violation. This moves the file to a quarantine folder for you to review and take appropriate action (allow the file to be uploaded or block the file from being uploaded). For more information to set up quarantine, see Quarantine Profile.
      • Malware: Select this option to detect malware in files, emails, attachments, chat messages, posts etc. For more information to set up malware, see Creating a Threat Protection Policy for API Data Protection.
    • Admin Email: Enter the Dropbox admin email address.
  4. Click Save, then click Grant Access for the app instance you just created. You will be prompted to log in with your admin username and password, and then click Grant. When the configuration results page open, click Close.

Refresh your browser, and you should see a green check icon next to the instance name.


Netskope does not scan files stored in a team space also known as a team folder or team member folder.

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