Netskope Client Supported OS and Platform

Netskope Client Supported OS and Platform

CategorySupported VersionsNotes
Windows Operating System

  • Desktop

    • Windows 10, Windows 11

  • Server

    • Windows Server 2016, 2019, 2022

  • Netskope Private Access (NPA) is not supported for devices running Windows 10 and 11 on Snapdragon-based PC.

  • CASB/SWG is supported on Windows 11 with the Snapdragon chipset.

  • Netskope announces end of support for Windows 8.1 starting September 2023. To learn more, view this Support article.

Apple macOS / iOS

  • macOS

    • 11(Big Sur), 12(Monterey), 13(Ventura), 14(Sonoma)

  • iOS
    • 15.1, 16, 17

  • Big Sur - Starting with macOS 11, Apple has stopped the support of kernel extension (KEXT) in lieu of Network extensions. See JAMF for more information.

  • Support for non-standard web ports are added to Mac OS 11.x and 12.x (Big Sur and Monterey)

  • With macOS Ventura, Netskope has validated traffic steering and general Netskope Client functions. Netskope also observed a few known issues with macOS Ventura running as a virtual machine. To learn more, view Support for macOS Ventura.

  • Netskope supports Apple x86, M1, M2, and M3 chipset hardware.


  • Ubuntu 18.04, 20.04, 22.04 LTS desktop version

  • Linux Mint Desktop Versions 19, 20, 21 (Cinnamon Edition)

  • Private Access client is now supported on Ubuntu versions 20 and 22.
  • Netskope Cloud Firewall (CFW) is not supported on the Linux Client.
  • System reserved domains like .local for Private Apps are not supported on Ubuntu.

  • Android

    • (11 (Red Velvet Cake), 12 (Snow Cone), 13 (Tiramisu), 14 (Upside Down Cake)

  • ChromeOS

    • ChromeOS 84 and above

    • Android Runtime Version 9, 11

  • Netskope Client do not support ARM32 based Android devices.

  • Cloud Firewall(CFW) is not supported on the Netskope Client for Android devices.

  • Netskope announces end of support for Android 9 and Android 10. To learn more, view Support article.

  • Netskope Private Access periodic re-authentication is not supported on Android and Chromebook.

Multi-user Platforms

  • Windows Terminal Server

    • 2016, 2019, 2022

  • VDI

    • Citrix Xen Desktop, XenApp 7.13 (Supported OS: Windows 2019, Windows 10 (Single Session), Windows Server (Multi Session)

    • Azure Virtual Desktop (Supported OS: Windows 10 and 11)

Netskope Private Access is currently not supported in any environment where multiple users are logged into concurrently.  Examples include Citrix XenApp (Virtual Apps), Microsoft Terminal Servers, or Microsoft AVD with multiple concurrent users enabled.


  • See the Netskope Client Interoperability topic to learn more about Netskope Client compatibility with third-party apps.
  • Netskope ended extending support for a few operating systems. To learn more, view Netskope Client End of Support Announcement for Older OS Versions.
  • The preceding table lists only the major versions of each platform and does not display the minor versions. Netskope support claim is inclusive of all the minor versions for the listed major versions.
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