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    Publisher Management
    Publisher Support Policy

    Publisher Support Policy

    Netskope One Private Access (NPA) Publisher is a software package that is deployed in your data center. The Publisher enables the private application connectivity between your data center and the Netskope cloud. Various supported platforms and versions are explained in Deploy a Publisher.

    Netskope periodically introduces Publisher software versions that offer enhancements and additional capabilities. For compliance with the Netskope Service-Level Agreement (SLA), you are required to update your Publisher software periodically. You can either update Publisher software manually or enable the Publisher Auto-Update function. As part of the software update process, Netskope will attempt to update the Publisher software package, Host OS, and OS Kernel as applicable.

    For information about Publisher management and upgrade instructions, go to Manage a Publisher.

    Supported Operating Systems

    NPA Publishers support Ubuntu 22.04 and Red Hat Enterprise Linux (RHEL) 9.6. For platform requirements and deployment instructions, see Deploy a Publisher.

    Publisher Software Support Model

    Netskope supports the latest Publisher software release (N) and the two immediately preceding releases (N−1 and N−2). Releases outside this window are unsupported. N refers to the Publisher software release corresponding to a Netskope Cloud release.

    Software defect fixes and security updates are delivered in new Publisher software releases and are not backported to older supported releases. Upgrade Publishers to the latest release to receive these updates.

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    • Publisher Support Policy