Netskope Help

ServiceNow Objects with Violations Page

The Objects with Violations page displays a list of objects with DLP violations.

Tip

You can refresh the page by clicking the refresh icon beside the instance name of the app.

The Objects with Violations page displays a table with the following fields:

  • Object Name: Unique identifier of the ServiceNow object. This data comes from ServiceNow.

  • Owner: Name of the ServiceNow object.

  • Object Type: Type of ServiceNow object. This can either be an incident or problem.

  • Policies Hit: Name of the API Data Protection policy that triggered a violation.

  • Last Edited: Time stamp of the violation.

  • View in ServiceNow: Opens a link to the ServiceNow incident.

The Objects with Violations page allows you to search for specific post using filters. To use the search filters, click + Add Filter to apply one or more of these filters:

  • Owner: Filter based on the owner of the ServiceNow object.

  • Object ID: Filter based on the ServiceNow object ID.

  • Violations In: Filter violations based on a field or attachment.

  • DLP Profile: Filter ServiceNow objects that may have critical information like PCI, PII, PHI, or any DLP profile.

Based on the filter used, a list of objects is displayed in the table. To view complete details about a object, click on an item to open the Object Details summary.

The Objects with Violations page also allows you to export the contents of the table. Click Export to download a spreadsheet file. On the Export window, you can select the rows, name the export file, and click EXPORT.