ServiceNow Summary Page

The ServiceNow summary page provides a high-level overview on the status as well as statistics of objects, object types, and violations.

To view the ServiceNow dashboard, log in to the Netskope tenant UI, navigate to API Data Protection, click a ServiceNow app instance from the left navigate pane.

The summary displays these primary panels:

• Objects with Violations: Displays the total number of objects scanned and objects with violations.

• Objects with Most Violations: Displays object names with corresponding violations in a bar graph.

• Top DLP Violations: Displays the total number of DLP-violated objects per DLP profile. The bar graph is categorized by DLP profile.

• Object Types: Displays the various ServiceNow tables supported by Netskope and the number of violations in each table, if any.

  • Basic Configuration Item

  • Catalog Task

  • Change Phase

  • Change Request

  • Change Task

  • Feature Task

  • Group Approval

  • IMAC (Install Move and Change)

  • Incident

  • Incident Task

  • KB Submission

  • Knowledge

  • Problem

  • Problem Task

  • Release Phase

  • Request

  • Request Item

  • Task

  • Ticket

  • Any custom table created by the ServiceNow admin/user

You can click any of the graph values to get a detailed view of the objects.