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    AI Gateway
    Signing In to Your Appliance

    Signing In to Your Appliance

    Follow these steps to access the AI Gateway CLI via the nsadmin account.

    1. Establish an SSH Connection: Open your terminal and run the following command, replacing {IP} with your appliance’s IP address.

      Bash: ssh nsadmin@{IP}
    2. Authenticate based on Your platform. The authentication method depends on your deployment environment.

      • For ESXi Appliances (Password-Based):
        • Default Password: nsadmin
        • Note: You see a prompt to change this default password during the initial AI Gateway Configuration Wizard in the CLI.
      • For AWS EC2 Appliances (Key-Based):
        • Use the SSH Key Pair associated with the instance during provisioning.
        • Command Example: ssh -i /path/to/key.pem nsadmin@{IP}
    Account Lockout Policy: To protect against brute-force attacks, the nsadmin account remains locked for 15 minutes when there are five consecutive failed login attempts.

    Change password in the AI Gateway Appliance

    In the ESXi environment, you can change the nsadmin / nsdebug password through the AI Gateway Configuration Wizard. The new password must comply with the strong password policy. Passwords must meet the following minimum requirements.

    • Minimum length: 14 characters
    • Must contain at least one digit
    • Must contain at least one uppercase letter
    • Must contain at least one lowercase letter
    • Must contain at least one special character
    • Palindrome restriction

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    • Signing In to Your Appliance