How to assign the IP using netplan
- Follow these instructions https://linuxhint.com/configure-static-ip-netplan/ to assign static ip using netplan.
- Sample config file can be found at following location: /home/cteadmin/netskope_netplan_sample.yaml.
Cannot complete setup because of a timeout error
If you’re facing the following error “Error occurred while verifying connectivity to ***”, because of network connectivity issues.
What to do: Run the setup one more time.
If the error persists, reach out to your IT admin as this is a network connectivity issue.
ERROR: for *** UnixHTTPConnectionPool
Getting the error: ERROR: from core UnixHTTPConnectionPool.
What to do: Take down the container and run the start script.
Use these following commands:
$ cd /opt/cloudexchange/cloudexchange
$ sudo docker-compose down
$ sudo ./start
ERROR: Failed to Setup IP tables
Getting the error ERROR: Failed to Setup IP tables:.
What to do: Restart the docker service, as this issue might have occurred after enabling a firewall (like firewalld or ufw).
$ sudo systemctl restart docker
Error occurred while fetching plugin updates
When you try to update the plugins from the UI, despite having github connectivity, you might get this error.
What to do:
Use the Upload plugin feature to upload the latest plugin, or run these commands in the host machine from the directory where the Cloud Exchange is deployed.
$ cd /opt/cloudexchange/cloudexchange
$ sudo docker-compose exec core git -C netskope/repos/Default reset --hard
If you’re using an OVA file, you will need to raise a support ticket to get this command executed by the Netskope Support team.