Netskope Help

Uninstalling the Netskope Client

Create a shell script (for example: uninstall.sh) using the following command and execute on the user's device to uninstall the client.

macOS Devices

#!/bin/bash /Applications/Remove\ Netskope\ Client.app/Contents/MacOS/Remove\ Netskope\ Client uninstall_me exit 0

Note

Add a blank space before Netskope and Client in this script.

Uninstalling Password Protected Clients via JAMF or SCCM

To uninstall password protected clients, you can use JAMF uninstall script or Windows batch script.

Uninstalling macOS Clients using Script in JAMF

Use the JAMF-uninstall.sh script available for download as part of JAMF scripts in the Downloads section of the Support portal. When using this script for uninstalling, enter your password as the fourth parameter in the JAMF policy.

Uninstalling Windows Clients using Script in SCCM
@echo off
REM
REM This batch file is used to uninstall Password protected Netskope Client from SCCM
REM
SetLocal
for /f "tokens=2 delims==" %%f in ('wmic product where "Name like 'Netskope Client'" get IdentifyingNumber /value ^| find "="') do set "productCode=%%f"
IF DEFINED productCode (    
     msiexec /uninstall %productCode% PASSWORD="<password in plain text within quotes>" /qn /l*v %PUBLIC%\nscuninstall.log   
     ) ELSE (    
REM Did not find product code for Netskope Client
)
EndLocal
Uninstalling Individual Clients in a macOS or Windows Device

macOS

Windows

  1. Go to Applications and click Remove Netskope Client icon.

  2. Enter your credentials to proceed with the uninstallation of the client.

Note

  1. To uninstall the client when a user is removed from the organization, select the Uninstall clients automatically when users are removed from <org-name> option when setting up the Client configuration.

  2. When uninstalling Netskope Client on devices running Big Sur (macOS 11), users are prompted to enter their credentials twice to uninstall Network extension app proxy and to remove the Netskope client.

You can also use the Add or Remove Programs option in the Windows control panel to un-install the Client.