Netskope Help

Upgrade the additional Appliance Packages

Appliance depends on additional packages to get the latest information on cloud apps and threat intelligence. These packages are automatically updated with every new release. You can also schedule upgrades to ensure that the packages are updated.

The following additional packages are utilized by the appliance.

  • Content - Contains API definitions for Cloud apps. The content package is updated automatically with new and updated cloud apps. This package is utilized by the OPLP, Dataplane On-Premises, and Secure Forwarder appliances.

  • Threat-intel-ns - Contains the domain information of websites containing potentially malicious information. The threat feed package is updated automatically as part of Threat Protection which is a licensed feature. This package is utilized by the Dataplane On-Premises appliance.

  • Threat-feed - Contains the various sources that provide Netskope with the latest threat intelligence. The threat feed package is updated automatically as part of Threat Protection which is a licensed feature. This package is utilized by the Dataplane On-Premises appliance.

  • Urldbbz - Contains website categorizations as defined by Netskope Secure Web Gateway. The urldbz package is updated automatically as part of Netskope Secure Web Gateway which is a licensed feature. This package is utilized by the Dataplane On-Premises appliance.

You can also schedule the auto-upgrade for these packages.

We recommend that you schedule the auto-upgrade of packages as explained in the next section. The upgrade procedure for the content and threat feed packages are the same except for specific code strings for each within the commands.

To upgrade the packages on the appliance, at the Netskope shell prompt:

  1. Check for the list of available software from Netskope. The output shows the software available for upgrade and any versions that has been previously downloaded on the appliance. To do this, enter these commands:

    upgrade content list
    upgrade threat-intel-ns list
    upgrade threat-feed list
    upgrade urldbz list

    This gets the response:

    netskopesf> upgrade content list
                    Available for download: 56.1.0.94
    

    or

    netskopesf> upgrade threat-feed list
                    Available for download: 1.1052
    

    Note

    If a package version shows "Not installed", then the feature that utilizes this package has not been enabled. Contact Netskope Support to get the required licenses.

  2. Download the version to upgrade by entering one of these commands:

    upgrade content download version <version number>

    or

    upgrade threat-feed download version <version number>

    The response shows the status after the software is downloaded:

    netskopesf> upgrade content download version 56.1.0.94 successfully downloaded
    			56.1.0.94. 
    		  

    or

    netskopesf> upgrade threat-feed download version 1.1052 successfully downloaded
    			 1.1052. 
    		  
  3. After the download is complete, enter this command to prepare the software package:

    upgrade content prepare version <version number>

    or

    upgrade threat-feed prepare version <version number>

    To check the status of the prepare process, enter this command:

    upgrade content status prepare

    or

    upgrade threat-feed status prepare

    Status: SUCCESS is displayed when the prepare process is complete.

  4. Enter this command to install the new software package.

    upgrade content install version <version number>

    or

    upgrade threat-feed install version <version number>

    This gets the response:

    netskopesf> upgrade content install version 56.1.0.94

    or

    netskopesf> upgrade threat-feed install version 1.1052

    The upgrade will run in the background. Please use the status command to view install related messages.

    Note

    This process will take few minutes to complete the upgrade. Currently there is no notification sent on completion of the upgrade but you can verify the upgrade by checking the version of the software.

  5. To verify the version of packages installed, enter the command:

    show version-info

You can also see the updated version of the software on the Settings > Security Cloud Platform > On-Premises Infrastructure page.