Netskope Help

Users

For SkopeIT analytics about users, go to SkopeIT > Users in the Netskope UI. This page helps you manage your users, create policies, plus analyze, and export user information.

Here are some use cases for the Users page:

  • See summary information, like the IP address or user names, number of sessions, etc.

  • Monitor the number of devices, sites, and apps accessed by a user.

  • Know when a user triggers policy hits or incidents.

  • Identify whether the group of users who accessed this app is from the same business unit.

  • Jump to SkopeIT to view all the events for a user.

The Users page shows this summary information:

  • User: IP address or user name, with links to more details about the user, like OU, user group, incident information, etc.

  • Applications: The app name.

  • Sites: Total number of sites accessed.

  • Page Visits: Total number of page visits.

  • Sessions: Total number of sessions.

  • Total Bytes: Total amount per user.

  • Bytes Uploaded: Total mount per user.

  • Bytes Downloaded Total amount per user.

To update the page with the most current information, click the Refresh icon next to the page title.

RefreshButton.png

To change the columns shown, click the gear icon GearIcon.png on the right and select the columns to show. You can filter items shown on the page by adding a filter, selecting a date range, and sorting per column.

Click the Restore Defaults button to restore column related settings to default.

To see SkopeIT events per user, select one or more users and click See Events. This action takes you to the Page Events for the selected user.

To create a policy, select users and click Create Policy. This action take you directly to the policy workflow and automatically adds user specifics to the policy for you.

To export user analytics information to a spreadsheet, click Export. The bottom of the page allows you to go to subsequent pages and increase the number of rows shown per page.