Validate the ServiceNow Plugin
In order to validate the integration you must have Netskope Alerts and/or MISP attributes/indicators. Polling Intervals are defined during plugin configuration
Go to Threat Exchange > Threat IoCs.
In your Netskope tenant, go to Policies > File, select your custom File Profile, and then click File Hash.
In your ServiceNow Console, click Threat Intelligence > Observables.
If data is not being brokered between the platforms, you can look at the audit logs in Cloud Exchange. In Cloud Exchange and click Logging. Look through the logs for errors.