Netskope Help

Workplace by Facebook Users Page

The Users page displays a list of internal, external, and bot users.


You can refresh the page by clicking the refresh icon beside the instance name of the app.

The Users page displays a table with the following fields:

  • Username: Name of the user.

  • User Type: The type of user. There are three types of users: internal, external, and bot.

  • # Workplace Groups: Number of Workplace by Facebook groups the user belongs to.

  • # Posts with Violations: Number of posts with violations by a user.

  • # Messages with Violations: Number of messages with violations by a user.

  • Full Name: Full name of the user.

The Users page allows you to search for specific user using filters. To use the search filters, click + Add Filter to apply one or more of these filters:

  • User Name: Find users based on the email address of the user.

  • User Type: Filter users based on internal, external, or bot user.

  • Workplace Group: Filter users based on a particular group(s).

  • Has DLP Violations: Filter users based on a DLP violation.

Based on the filter used, a list of users is displayed in the table. To view complete details about a user, click on an item to open the User Details summary.

The Users page also allows you to:

  • Export the contents of the table. Click Export to download a spreadsheet file. On the Export window, you can select the columns and rows, and type the name of the export file.