Manage Quarantine Files - Netskope Knowledge Portal

This endpoint allows different operations to be performed on quarantined files.

Request Endpoint

https://<tenant-URL>/api/v1/quarantine

Valid parameters are:

Key	Value	Description
`token`	string	Required. The token obtained from the REST API page in the Netskope UI ( Settings > Tools > Rest API v1) is required. We recommend that you place the token in the body of the request, not in the endpoint URL.
`op`	`get-files \| download-url \| take-action`	`get-files`: Will get list of quarantined files. `download-url`: Will get the URL to be used in the download of a file. The response here will be HTTP Redirect (Response Code 302) `take-action`: Action to be take on a SINGLE quarantined file.
`quarantine_profile_id`	ID of a quarantine profile.	This is needed for `op=download-url`. Also needed for `op=take-action`.
`starttime`	Unix epoch time (rounded off to nearest period)	Use for `op=get-files`. Get files last modified within a certain time period. These are optional parameters. If not provided `starttime` is assumed to be 0 and `endtime` is assumed to be the current time.
`endtime`	Unix epoch time (rounded off to nearest period)	Use for `op=get-files`. Get files last modified within a certain time period. These are optional parameters. If not provided `starttime` is assumed to be 0 and `endtime` is assumed to be the current time.
`file_id`	ID of a file, needed to identify a file.	Needed for `op=download-url`. Needed for `op=take-action`.
`action`	`block \| allow`	Action to be performed on a quarantined file. `action = block` means the quarantined file will be deleted. `action = allow` means the quarantined file will be restored.

There is no REST API to actually download a file because a file download will not be done through a web service. It goes directly to the API Connector service (via a redirection through NGINX).

A typical scenario to download quarantined files is outlined below:

Get the list of quarantined files using op = get-files (like https://<tenant-URL>/api/v1/quarantine?token=xxx&op=get-files).
- The token passed in here is the REST API token for the tenant.In the response for each file there will be a quarantine_profile_id and file_id for each file which can be downloaded.
For each file, get a download URL using op = download-url
- Parameters to be passed are the quarantine_profile_id and file_id returned in 1a. (like https://<tenant-URL>/api/v1/quarantine?token=xxx&op= download-url&quarantine_profile_id=<yyy>&file_id=<zzz>) This returns a HTTP Redirect response (Response Code 302) and the redirect location will be like https://<tenant-URL>/quarantine/download?token=<Temp Token>&quarantine_profile_id=<yyy>&file_id=<zzz>Note that the token returned in the redirect header is a temporary token (not the Tenant REST API token). This token will be valid for 30secs or so.The API Connector service will validate the token and respond with the file requested.
After downloading the file and looking at it, take an action (allow or block) using op = take-action. (like https://<tenant-URL>/api/v1/quarantine?token=xxx&op=take-action&action=<allow|block>&quarantine_profile_id=<yyy>&file_id=<zzz>)
Note the token passed here is again the tenant REST API token.