About Cloud Exchange

About Cloud Exchange

Cloud Exchange (CE) comes with four primary feature modules that can be turned on or off as needed: Log Shipper, Ticket Orchestrator, Threat Exchange, and Risk Exchange. Risk Exchange has two workflows, User Risk Exchange and Application Risk Exchange.

CE is supported by Netskope, but individual plugins leverage functionality provided by 3rd-party partners. While CE comes at no cost to users, CE will only work if the attached system(s) is configured with entitlements that enable the applicable API queries and data flows.

Each plugin’s software and subscription requirements are defined in each respective configuration guide. This guide focuses on the complete CE platform with the four primary modules. There are three privilege levels in CE, Admin (full privileges), Write-access User (mid-range privileges) and User (limited privileges).

To learn about the Cloud Exchange release updates, go to Netskope Cloud Exchange Release Notes.

Note

To keep your instance of Cloud Exchange up-to-date, go to Settings > General and click the Check for updates radio button as shown here.

Cloud Exchange Product Life Cycle and Support Policy

Here are the Product Life Cycles (PLC) for earlier versions with the GA and End of Life (EOL) and End of Support (EOS) dates.

CE Product Life Cycle

CE VersionGA DateEOL/EOS
v4.1Feb 2023July 2024
v4.2May 2023Jan 2025
v5.0.0Nov 2023Jan 2025

CE Support Policy

Cloud Exchange supports the two most recent GA versions, like N (v5.1.0) and N-1 (v5.0.1).

Announcement

Go to this Netskope Support article to view the announcement.

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