Netskope recommends creating a utility policy (i.e., [Utility] Policy Sync Test – 001) that sends users an alert for non-critical, low-use websites with an option to proceed. These websites are entries in a custom category you can create to tailor to your organization’s needs. Netskope recommends placing it after your Threat Protection policies.
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Recommended Utility Policy
When a Netskope administrator applies a Real-time Protection policy change in the Netskope UI, those changes are replicated across the NewEdge data plane. Replication is generally complete within five minutes, but there are times where replication can take a prolonged period of time.
To confirm which policy is active, a user notification can be configured to inform the administrator which version of the policy is currently being applied through the POP within the NewEdge data plane being used. To learn more: How to Test a Real time Protection Policy Change Runbook.
- Go to Policies > Real-time Protection.
- Click New Policy and then Web Access.
- On the Real-time Protection Policy page:
- Source: Click X on the right to change scope to Any.
- Destination: Choose Category, and select the custom category that contains the websites you want users to proceed with caution. Ensure the Activities & Constraints is Any.
- Profile & Action: Choose the following.
- Action: Choose User Alert.
- Template: Choose a predefined or custom template that alerts the users but allows them to proceed.
- Set Policy: Enter a name for the policy.
To learn more about any of these fields: Real-time Protection Policies.
- Click Save and then Apply Changes.