Configure 3rd-party Ticket Orchestrator Plugins

Only an Admin can configure Ticket Orchestrator plugins. Ticket Orchestrator comes with a library of supported plugins. Plugins can be easily configured to fetch alerts by following the applicable guide for ServiceNow, Jira, Microsoft Teams, or the Slack Notifier plugins.

You can also disable, enable, or delete existing plugin configurations. Ticket Orchestrator can be configured with multiple plugins to the same system for different workflows from either the same Netskope tenant or multiple Netskope tenants.

• Azure Service Bus Plugin for Ticket Orchestrator
• HaloITSM Plugin for Ticket Orchestrator
• Ivanti Plugin for Ticket Orchestrator
• Okta Webhook Plugin for Ticket Orchestrator
• ServiceNow Plugin for Ticket Orchestrator
• Webhook Plugin for Ticket Orchestrator
• Jira Plugin for Ticket Orchestrator
• Microsoft Teams Plugin for Ticket Orchestrator
• Notifier Plugin for Ticket Orchestrator